Part-Time Patient Access Phone Scheduler

Elevate ENT; San Antonio (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Texas ENT Specialists is seeking a friendly Medical Scheduler to join our Otolaryngology practice part-time. You will help patients schedule appointments, confirm times, collect information, and keep accurate records using EMR and scheduling software.

Key duties include answering inquiries by phone and email, assisting with check-in, and delivering exceptional customer service to ensure a smooth patient experience while supporting the front desk team.

Qualifications

• High school diploma or equivalent.
• One year of related experience.
• Experience with electronic medical records (EMR) and scheduling software.
• Strong communication and customer service skills.

Responsibilities

• Schedule and confirm patient appointments.
• Collect patient information and ensure updated records.
• Respond to patient inquiries via phone and email.
• Provide exceptional customer service to ensure a positive patient experience.

Skills

Communication

Attention to detail

EMR experience

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

EMR systems

Job description

Texas ENT Specialists is seeking a friendly Medical Scheduler to join our Otolaryngology practice part-time. You will help patients schedule appointments, confirm times, collect information, and keep accurate records using EMR and scheduling software.

Key duties include answering inquiries by phone and email, assisting with check-in, and delivering exceptional customer service to ensure a smooth patient experience while supporting the front desk team.