Enrollment Support Specialist — Field & Remote Outreach

ExcelHealth Group; Murfreesboro (TN); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Vehicle maintenance support

Company cellphone

Fuel card for travel

Education support for license

Job summary

ExcelHealth Group is seeking a compassionate Enrollment Support Specialist to help seniors access quality dental and ancillary care across Tennessee. This field-based role involves traveling to nursing homes, guiding participants through enrollment in our Senior Comprehensive Insurance Program, and conducting calls from a quiet remote workspace when not traveling.

You will build trust with facility teams, educate families, and support enrollment with patience, clarity, and respect, in a

Qualifications

• Active and verifiable health insurance producer license within the state.
• Professional, well-spoken communicator with strong listening skills.
• Comfortable traveling regularly, including possible overnight stays.
• Reliable transportation and ability to work independently in the field.
• Quiet remote workspace with reliable internet for enrollment calls.
• Compassionate, patient approach and commitment to ethical, no-pressure communication.

Responsibilities

• Travel to nursing home facilities throughout Tennessee to conduct enrollment support and in-service activities.
• Educate participants, families, and facility staff on the enrollment process in a clear, respectful, service-focused manner.
• Conduct enrollment calls from a quiet, distraction-free remote workspace when not traveling.
• Represent ExcelHealth Group professionally while maintaining and growing trusted facility relationships.
• Use empathy, patience, and strong listening skills to support participants through important decisions.

Skills

Health insurance license

Strong communication

Willingness to travel

Independent field work

Quiet remote workspace

Compassionate, patient approach

Job description

ExcelHealth Group is seeking a compassionate Enrollment Support Specialist to help seniors access quality dental and ancillary care across Tennessee. This field-based role involves traveling to nursing homes, guiding participants through enrollment in our Senior Comprehensive Insurance Program, and conducting calls from a quiet remote workspace when not traveling.

You will build trust with facility teams, educate families, and support enrollment with patience, clarity, and respect, in a