Enrollment & Student Services Advisor

North Central Texas College; Graham, Northern (TX, KY); Hybrid; USD 33,000 - 40,000; Full time

Job summary

North Central Texas College in Graham, TX seeks an Enrollment Guide to assist students, parents, faculty and staff with admissions, financial aid, registration and student affairs inquiries across channels. You will determine needs and provide holistic enrollment process guidance.

Responsibilities include front-line student communication, coordinating with departments, updating student records, and conducting FAFSA information sessions.

Qualifications

• Associate’s degree or two-year technical certificate is required.
• Minimum 1 year of experience in administrative support, customer service, or related field.
• Excellent communication and organizational skills.

Responsibilities

• Communicate with current and prospective students via multiple media as a front-line staff member.
• Answer questions on Financial Aid, Registration, CTE Programs, Majors/Pathways, scholarships and payments.
• Update student files including contact info, status, major changes, and admissions/advising data.
• Host application workshops, FAFSA events and information sessions.
• Process and file documents submitted by students and apply to correct accounts.
• Coordinate with schools/districts and document residency and tuition status.

Skills

Microsoft Suite

Multitask & deadlines

Professional demeanor

Neat professional appearance

Teamwork & independence

Work under pressure

Policies & regulations knowledge

Education

Associate’s degree or two-year certificate

Tools

Jenzabar EX

Canvas

Job description

North Central Texas College in Graham, TX seeks an Enrollment Guide to assist students, parents, faculty and staff with admissions, financial aid, registration and student affairs inquiries across channels. You will determine needs and provide holistic enrollment process guidance.

Responsibilities include front-line student communication, coordinating with departments, updating student records, and conducting FAFSA information sessions.