Enrollment Specialist (Admissions Recruiter)

Philander Smith College; Little Rock (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Philander Smith College is seeking an Enrollment Specialist (Admissions Recruiter) to recruit prospective students within a defined territory and guide them through the admissions process. You will represent the college at high school visits, college fairs, churches, and community events, and provide counseling on admission requirements, financial aid, and enrollment steps.

You will manage inquiries and applications, maintain CRM records, plan campus visits, and collaborate with Financial Aid,

Qualifications

• Bachelor's degree from an accredited institution.
• Strong verbal, written, and presentation skills.
• Ability to travel overnight and work evenings and weekends.
• Valid driver's license and an acceptable driving record.
• Proficiency with Microsoft Office and comfort learning new software.
• Preferred: 1–2 years in admissions, recruitment, sales, or customer service.
• Experience with a CRM is a plus.

Responsibilities

• Recruit prospective first year, transfer, and adult students within an assigned territory.
• Represent the University at high school visits, college fairs, church and community events, and virtual sessions.
• Counsel prospective students and families on admission requirements, financial aid, scholarships, and enrollment steps.
• Manage a caseload of inquiries and applicants, with consistent follow up by phone, email, and text.
• Review applications and collect outstanding documents to complete files.
• Maintain accurate records and communication history in the CRM.
• Plan and support campus visits, tours, open houses, and yield events.
• Track territory performance against recruitment and yield goals and report results.
• Partner with Financial Aid, the Registrar, and Student Experience to support a smooth transition to enrollment.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Presentation skills

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

CRM software

Job description

Enrollment Specialist (Admissions Recruiter)Position summaryThe Enrollment Specialist recruits, advises, and enrolls prospective students for Philander Smith University. The specialist manages an assigned territory, builds relationships with students, families, high schools, and community partners, and moves applicants from inquiry through enrollment. The role supports the University's enrollment goals and delivers a high standard of customer service.Essential dutiesRecruit prospective first year, transfer, and adult students within an assigned territory.Represent the University at high school visits, college fairs, church and community events, and virtual sessions.Counsel prospective students and families on admission requirements, financial aid, scholarships, and enrollment steps.Manage a caseload of inquiries and applicants, with consistent follow up by phone, email, and text.Review applications and collect outstanding documents to complete files.Maintain accurate records and communication history in the CRM.Plan and support campus visits, tours, open houses, and yield events.Track territory performance against recruitment and yield goals and report results.Partner with Financial Aid, the Registrar, and Student Experience to support a smooth transition to enrollment.Perform other duties as assigned.Minimum qualificationsBachelor's degree from an accredited institution.Strong verbal, written, and presentation skills.Ability to travel overnight and work evenings and weekends.Valid driver's license and an acceptable driving record.Proficiency with Microsoft Office and comfort learning new software.Preferred qualificationsOne to two years of experience in admissions, recruitment, sales, or customer service.Experience with a CRM.Knowledge of and commitment to the mission of HBCUs.