Enrollment Specialist

Platinum Coastal Group; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Platinum Coastal Group in San Antonio, TX is seeking an entry-level enrollment advisor to guide prospective participants through options and enrollment decisions with consultative, people-focused communication. This on-site role emphasizes direct interaction with customers, clients, members, and partners.

You’ll explain available options, answer questions, help individuals determine next steps, and maintain follow-up to support the enrollment process in a fast-moving environment.

Qualifications

• Entry-level candidates welcome and encouraged to apply.
• Excellent interpersonal skills and a customer-focused mindset.
• Comfortable starting conversations with diverse participants.
• Organized and dependable with professional communication.

Responsibilities

• Speak directly with prospective participants
• Explain available options and answer questions
• Help individuals determine appropriate next steps
• Maintain follow-up and support the enrollment process

Skills

Entry-level

Customer service

Communication

Job description

People contact is central to the role.

This entry-level opportunity guides prospective participants through options and enrollment decisions using consultative, people-focused communication. This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

Where you’ll contribute

• Speak directly with prospective participants
• Explain available options and answer questions
• Help individuals determine appropriate next steps
• Maintain follow-up and support the enrollment process

What helps you succeed

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: customer,entry-level,customer service