Enrollment Specialist.. (Work From Home)

Pro Talent HR; Florida City (FL); Remote; USD 36,000 - 52,000; Full time

Job summary

Pro Talent HR is seeking an Enrollment Specialist for a Home-Based position in the United States. You will advise and guide applicants through the enrollment process, assess eligibility, collect information, and maintain meticulous records while delivering excellent customer service.

The role requires strong communication, organizational and time management skills, with attention to detail and the ability to multitask.

Qualifications

• High school diploma or GED required.
• Degree preferred.
• Experience in the relevant field.
• Customer service experience is beneficial.
• Excellent communication skills, both verbal and written.
• Strong organizational and time management skills.
• High level of accuracy and attention to detail.
• Ability to multitask and prioritize.
• Strong computer skills and knowledge of database and relevant software programs.

Responsibilities

• Advise and guide candidates in the enrollment process.
• Assess applications, handle documentation, collect information, enter data and provide customer service.
• Assess eligibility of candidates for specific programs, make recommendations and maintain meticulous records.
• Handle questions, issues and provide detailed information on requirements, processes, and policies.
• Collect information and qualify candidates for programs, services or courses.
• Ensure that applications are completed correctly and that the required supporting materials have been provided.
• Enter, update and review data and records.
• Provide guidance and recommendations to applicants and prospective candidates.
• Correspond with applicants and prospective candidates.
• Process enrollments and dis-enrollments.
• Assist with billing and payment processing.
• Conduct information sessions.

Skills

Customer service

Communication

Organizational skills

Time management

Attention to detail

Multitasking

Data entry

Database skills

Education

High school diploma/GED

Degree preferred

Tools

Database software

Job description

Enrollment Specialist.. (Work From Home)

About the job Enrollment Specialist.. (Work From Home)

(United States Remote only)

We are looking for a responsible and organized enrollment specialist to advise and guide candidates in the enrollment process. The enrollment specialist will be responsible for assessing applications, handling documentation, collecting information, entering data and providing customer service.

To be successful as an enrollment specialist you should be able to assess the eligibility of candidates for specific programs, make recommendations and maintain meticulous records. An outstanding candidate will demonstrate exceptional communication skills and have a high standard of accuracy.

Handling questions, issues and providing detailed information on requirements, processes, and policies.

Collecting information and qualifying candidates for programs, services or courses.

Ensuring that applications are completed correctly and that the required supporting materials have been provided.

Entering, updating and reviewing data and records.

Providing guidance and recommendations to applicants and prospective candidates.

Corresponding with applicants and prospective candidates.

Processing enrollments and dis-enrollments.

Assisting with billing and payment processing.

Conducting information sessions.

High school diploma/GED required.

Degree preferred.

Experience in the relevant field.

Customer service experience is beneficial.

Excellent communication skills, both verbal and written.

Strong organizational and time management skills.

High level of accuracy and attention to detail.

Ability to multitask and prioritize.

Strong computer skills and knowledge of database and relevant software programs.