Enrollment Specialist

Platinum Coastal Group; Chesterfield (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site professional to assist individuals with enrollment options in a face-to-face setting. The role emphasizes friendly, professional interaction with customers, strong organization, and the ability to manage routine enrollment tasks.

In this on-site position, you will engage directly with customers, explain requirements, help complete forms, and track follow-up items to ensure all records are complete and accurate.

Qualifications

• Friendly, personable candidate with strong communication skills.
• Ability to explain enrollment options clearly.
• Comfortable with face-to-face interactions in a fast-paced environment.

Responsibilities

• Meet with individuals face to face to understand their needs.
• Explain options, requirements, and next steps.
• Assist with forms and routine enrollment questions.
• Follow up on incomplete items and maintain accurate records.

Skills

Customer service

Entry-level

Communication

Job description

The opportunity:

This entry-level role helps individuals understand available enrollment options and complete the appropriate process.

IN-PERSON

• PEOPLE-FACING
• ON-SITE

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

A Typical Day May Include

• Meet with individuals face to face to understand their needs
• Explain options, requirements, and next steps
• Assist with forms and routine enrollment questions
• Follow up on incomplete items and maintain accurate records

Candidate profile:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: customer,entry-level,customer service