Enrollment Specialist

Platinum Coastal Group; Chesterfield (MO); On-site; USD 30,000 - 36,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site enrollment specialist to meet with individuals face-to-face and guide them through enrollment options. You will explain requirements, help with forms, and address routine questions in a fast-paced environment.

The role emphasizes personable communication, dependability, and strong organizational skills, with transferable experience from customer-facing settings being beneficial. Training and on-site collaboration are provided.

Qualifications

• Personable, dependable, organized, coachable, and able to communicate professionally in a fast-moving environment.
• Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.
• Comfortable starting conversations and engaging with individuals in person.

Responsibilities

• Meet with individuals face to face to understand their needs.
• Explain options, requirements, and next steps.
• Assist with forms and routine enrollment questions.
• Follow up on incomplete items and maintain accurate records.

Skills

Customer service

Entry-level

Customer

Job description

The opportunity:

This entry-level role helps individuals understand available enrollment options and complete the appropriate process.

IN-PERSON

• PEOPLE-FACING
• ON-SITE

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

A Typical Day May Include

• Meet with individuals face to face to understand their needs
• Explain options, requirements, and next steps
• Assist with forms and routine enrollment questions
• Follow up on incomplete items and maintain accurate records

Candidate profile:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: customer,customer service,entry-level