Enrollment Services Student success Peer Coach

The University of New Mexico; Los Lunas (NM); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Valuable professional experience

Develop leadership and communication skills

Student-focused work environment

Job summary

The University of New Mexico seeks a motivated Enrollment Services Student Success Peer Coach to support students on campus and assist with various enrollment services. This position allows you to gain valuable professional experience while helping fellow students navigate their academic journey.

You will welcome students, assist with admissions and financial aid, and build essential skills in communication and customer service. No prior experience is required, making this an excellent opportunity for students eager to learn and contribute.

Qualifications

• Must have a Financial Aid Work-Study Award.
• No prior experience required. Training will be provided.
• Friendly, dependable, and eager to help others.

Responsibilities

• Welcome and assist students, families, and campus visitors.
• Answer questions and connect students with helpful campus resources.
• Assist with admissions, financial aid, and enrollment-related processes.

Skills

Communication skills

Customer service skills

Basic computer skills

Tools

Microsoft Word

Microsoft Excel

Job description

Employment Details

• Requisition ID: req37051
• Working Title: Enrollment Services Student Success Peer Coach
• Pay: $15.00 hourly
• Campus: Valencia
• Department: Valencia Branch
• Employment Type: Student Employment
• Student Type: Work-Study
• Status: Non-Exempt
• Background Check Required: No
• Best Consideration Date: 7/7/2026

Position Summary

Help students. Build your skills. Make an impact. Looking for a rewarding on-campus job where you can help fellow students while gaining valuable professional experience? Join the Enrollment Management Services team as an Enrollment Services Student Success Peer Coach.

In this role, you'll welcome students, answer questions, provide new student onboarding support, and help connect students with campus resources. You'll also assist with admissions, registration, financial aid, and other enrollment services while developing leadership, communication, customer service, and office skills.

No prior experience required. Training will be provided.

What You'll Do

• Welcome and assist students, families, and campus visitors.
• Answer questions and connect students with helpful campus resources.
• Provide peer-to-peer support and encouragement to newly admitted students.
• Assist with admissions, financial aid, and enrollment-related processes.
• Answer phones and respond to general inquiries.
• Scan, organize, and maintain student records while protecting confidentiality.
• Support daily office operations and work collaboratively with staff.

Minimum Qualifications

Equivalencies not found for this position.

Preferred Qualifications

Friendly, dependable, and eager to help others.

Strong communication and customer service skills.

Basic computer skills, including Microsoft Word and Excel.

Ability to stay organized and pay attention to details.

Support daily office operations and work collaboratively with staff.

Requirements

Must have a Financial Aid Work-Study Award.

Why Apply?

• Gain valuable professional experience.
• Develop leadership and communication skills.
• Build professional connections and network with faculty, staff, and campus leaders.
• Learn about admissions, financial aid, and student services.
• Make a positive impact on fellow students.
• Work in a supportive, student-focused environment.

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Check with Financial Aid to make sure you have a Work Study Award.

Equal Opportunity Statement

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.