Student Success Intake & Enrollment Specialist

Kansas City Kansas Community College.; Kansas City (MO); On-site; USD 40,136 - 55,185; Full time

Job summary

A community college in Missouri is seeking a Student Support Specialist I to provide front-line assistance to students. The role includes managing advising appointments, supporting placement testing, and ensuring a welcoming environment for students. Ideal candidates will have strong customer service skills and relevant experience in higher education. The position requires collaboration with various departments, emphasizing student success and resource connection.

Qualifications

• High School Diploma/GED with four years of relevant experience OR Associate degree or higher with two years of relevant experience.
• Two years of experience working in a fast-paced customer service or student services environment.

Responsibilities

• Serve as the first point of contact for students visiting the Student Success Center.
• Manage the advising appointment scheduling system.
• Assist with placement testing logistics and provide general interpretation of placement results.
• Respond to inquiries related to advising and enrollment processes.
• Support document scanning, record management, and processing of paperwork.

Skills

Communication skills

Customer service experience

Project management

Detail-oriented

Knowledge of advising services

Education

High School Diploma/GED with four years of experience or Associate degree

Tools

Microsoft Office 365

Job description

A community college in Missouri is seeking a Student Support Specialist I to provide front-line assistance to students. The role includes managing advising appointments, supporting placement testing, and ensuring a welcoming environment for students. Ideal candidates will have strong customer service skills and relevant experience in higher education. The position requires collaboration with various departments, emphasizing student success and resource connection.