Enrollment Services Coordinator

State of Colorado; Colorado Springs (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Generous annual and sick leave

Health, dental, vision, life insurance

Tuition reimbursement

Job summary

Pikes Peak State College seeks an Administrative Assistant III to support enrollment and financial aid from admissions through graduation. Responsibilities include assisting students through intake, financial aid processing, and guidance via multiple channels, including in-person, phone, email, and online portals.

The role also covers duties in student records processing, notary services, digital support content, and collaboration across campuses.

Qualifications

• Three years general office or clerical experience; at least 1 year in a call center providing information and assistance to customers.
• Strong interpersonal, communication, and organizational skills.
• Effective verbal and written communication; ability to work in fast-paced customer service environment.

Responsibilities

• Provide enrollment and financial aid information and assistance to current and prospective students.
• Assist with admissions, transcripts, registration, add/drop, student accounts, residency, and financial aid.
• Provide in-person, phone, email, text, chat, and virtual assistance; guide portal navigation and resources.

Skills

Call center experience

Interpersonal skills

Organizational skills

Verbal and written communication

Computer literacy

Education

College degree or equivalent in Business or related field

Tools

Banner or similar student information system

Job description

Pikes Peak State College seeks an Administrative Assistant III to support enrollment and financial aid from admissions through graduation. Responsibilities include assisting students through intake, financial aid processing, and guidance via multiple channels, including in-person, phone, email, and online portals.

The role also covers duties in student records processing, notary services, digital support content, and collaboration across campuses.