Enrollment Services Concierge (Part-Time)

Indian River State College; Port Saint Lucie (FL); On-site; USD 20,000 - 29,000; Part time

Job summary

Indian River State College is seeking a part-time Admissions Specialist to assist prospective students and parents with enrollment questions, provide information, and support data entry and phone inquiries. Responsibilities include front desk duties, guiding students through the enrollment process, and coordinating with the Information Call Center.

Under supervision, you will help applicants, answer questions, and ensure accurate documentation while contributing to a welcoming campus experience.

Qualifications

• Three+ years of clerical experience in a student services related field.
• Experience in customer service.
• Familiar with Enrollment Services in a college setting.
• Commitment to excellent customer service.
• Positive student-centered attitude.
• Excellent written and verbal communication skills.
• Ability to work with a diverse student population.
• Knowledge of Microsoft Office and Windows applications.
• Ability to work independently and in teams.
• Ability to multitask and maintain accuracy.
• Preference given to an Associate’s degree.

Responsibilities

• Serve on the Welcome Desk as front-line staff.
• Assess customer needs and provide appropriate guidance.
• Maintain accurate data in the electronic system for student traffic.
• Keep Lobby area welcoming and up-to-date with information.
• Assist in the Information Call Center as needed.
• Answer phone inquiries and direct calls to resources.
• Enter student data in queues and support enrollment processes.

Skills

Clerical experience

Customer service

Communication skills

FERPA knowledge

Multitasking

Data entry

Microsoft Office

Phone handling

Diversity sensitivity

Education

Associate's degree (preferred)

Tools

Microsoft Windows

Job description

Indian River State College is seeking a part-time Admissions Specialist to assist prospective students and parents with enrollment questions, provide information, and support data entry and phone inquiries. Responsibilities include front desk duties, guiding students through the enrollment process, and coordinating with the Information Call Center.

Under supervision, you will help applicants, answer questions, and ensure accurate documentation while contributing to a welcoming campus experience.