Part-Time Admissions Navigator

Indian River State College; Florida; On-site; USD 20,000 - 29,000; Part time

Job summary

Indian River State College is seeking a part-time Admissions Specialist to assist potential students and parents during enrollment, answer questions, perform data entry, and manage front desk duties at the Welcome Desk in Crews Hall. The role supports Enrollment Management and requires strong clerical and customer-service skills.

With a focus on FERPA compliance, you will help students navigate the enrollment process, provide information, and coordinate with advisors.

Qualifications

• Minimum of three (3) years of proven clerical experience in a student services related field.
• Documented work experience in customer service.
• Working knowledge of Enrollment Services in a state college setting.
• Demonstrated commitment to excellence in customer service.
• Positive student-centered attitude.
• Excellent written and verbal communication skills.
• Ability to work with a diverse student population.
• Strong commitment to enrollment, retention, and completion.
• Sound judgment and discretion in working with students and the public.
• Proven experience with Microsoft Office and Windows applications.
• Ability to work independently and be self-motivated.
• Ability to effectively handle multiple tasks at once.
• Ability to maintain strict accuracy and be detail oriented.

Responsibilities

• Serve as front line staff at the Welcome Desk in Crews Hall, W-Building.
• Assess the customers’ needs and provide appropriate direction.
• Maintain accurate data in electronic systems documenting student traffic and needs.
• Keep the informational Lobby area welcoming, clean and up-to-date.
• Assist in the Information Call Center as needed.
• Answer telephone inquiries and direct calls to appropriate resources.
• Enter student data in a queueing system for services.

Skills

Clerical experience

Customer service

Data entry

Microsoft Office

Phone etiquette

Communication skills

Education

Associate degree preferred

Tools

Mariner Student Registration System

Microsoft Office

Job description

Indian River State College is seeking a part-time Admissions Specialist to assist potential students and parents during enrollment, answer questions, perform data entry, and manage front desk duties at the Welcome Desk in Crews Hall. The role supports Enrollment Management and requires strong clerical and customer-service skills.

With a focus on FERPA compliance, you will help students navigate the enrollment process, provide information, and coordinate with advisors.