Senior Care Outreach & Enrollment Specialist

BoldAge PACE; Columbus (OH); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Generous Paid Time Off

401K with Match*

Life Insurance

Tuition Reimbursement

Flexible Spending Account

Employee Assistance Program

Job summary

BoldAge PACE is seeking an Outreach Specialist to drive program growth through strategic outreach, relationship-building, and high-quality prospect engagement. You will attract and qualify referrals, educate the community about PACE, and collaborate with an interdisciplinary team to convert prospects into enrollments.

You will build trusted partnerships with providers and organizations, manage CRM records, and represent BoldAge PACE at events to increase awareness of the model of care.

Qualifications

• High school diploma required; Bachelor’s degree preferred in Marketing, Communications, Business, Healthcare Admin or Human Services.
• Minimum of 3 years in community outreach, relationship-based sales, or business development.
• Knowledge of PACE, Medicare/Medicaid eligibility is a plus.
• Proficiency with CRM systems and MS Office; strong written and verbal skills.

Responsibilities

• Develop and execute a strategic outreach plan aligned with annual and site growth goals.
• Identify, qualify, and cultivate high-quality referrals from healthcare providers and community networks.
• Conduct consultative conversations with prospects and caregivers to align needs with PACE services.
• Maintain documentation of outreach and enrollment activities in the CRM.
• Build and maintain relationships with referral partners and community organizations.
• Represent BoldAge PACE at events to raise program awareness and educate stakeholders.
• Collaborate with Enrollment Advisors and IDT members to ensure smooth referrals to enrollment.
• Meet or exceed goals for referral generation and enrollment; apply a person-centered outreach approach.
• Participate in team meetings and mandatory training; uphold confidentiality and safety standards.

Skills

Strategic outreach

Referral development

CRM documentation

Public speaking

Community engagement

Relationship building

Event presentations

Cross-functional collaboration

Sales orientation

Education

Bachelor’s degree preferred

Tools

CRM software

Microsoft Office

Job description

BoldAge PACE is seeking an Outreach Specialist to drive program growth through strategic outreach, relationship-building, and high-quality prospect engagement. You will attract and qualify referrals, educate the community about PACE, and collaborate with an interdisciplinary team to convert prospects into enrollments.

You will build trusted partnerships with providers and organizations, manage CRM records, and represent BoldAge PACE at events to increase awareness of the model of care.