Enrollment Operations & Training Lead

ThrivePoint High School (Arizona); Surprise (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

ThrivePoint High School (Arizona) is seeking an Enrollment Coordinator to support daily enrollment operations and assist the Enrollment Director with team priorities and initiatives. You will communicate updates to Enrollment Specialists and help resolve routine questions, ensuring compliance with state requirements.

You’ll audit enrollment activity, track leads and applications, and assist with onboarding and training while collaborating with Registrars, Compliance, and other departments to

Qualifications

• High school diploma or equivalent required; additional education preferred.
• Experience in enrollment, admissions, education, customer service, or administrative operations required.
• Previous team lead, coordination, or leadership experience preferred.
• Must have current Arizona IVP Fingerprint Clearance Card.

Responsibilities

• Support the Enrollment Director with daily operations, team priorities, meetings, and department initiatives.
• Communicate department updates, expectations, and process changes to Enrollment Specialists.
• Serve as a resource for team members by answering questions, providing guidance, and helping resolve routine challenges.
• Conduct audits of enrollment activity, applications, documentation, follow-ups, and data accuracy to ensure compliance with established procedures and state-specific requirements.
• Identify errors, trends, recurring issues, and opportunities for improvement, communicating findings to the Enrollment Director.
• Track leads, applications, follow-ups, waitlists, and team performance.
• Assist with onboarding, training, and ongoing development of Enrollment Specialists, including maintaining training materials and process documentation.
• Provide support with complex or escalated enrollment situations as directed by the Enrollment Director.
• Collaborate with Registrars, Compliance, and other departments to resolve enrollment-related concerns and ensure families receive accurate, timely, and consistent information.
• Assist with monitoring team goals, following up on action items, and identifying opportunities to improve productivity, efficiency, and enrollment conversion.

Skills

Team leadership

Attention to detail

Data analysis

Communication

Organization

Cross-department coordination

Education

High school diploma or equivalent

Job description

ThrivePoint High School (Arizona) is seeking an Enrollment Coordinator to support daily enrollment operations and assist the Enrollment Director with team priorities and initiatives. You will communicate updates to Enrollment Specialists and help resolve routine questions, ensuring compliance with state requirements.

You’ll audit enrollment activity, track leads and applications, and assist with onboarding and training while collaborating with Registrars, Compliance, and other departments to