Enrollment Coordinator

ThrivePoint High School; Arizona; On-site; USD 42,000 - 54,000; Full time

Job summary

ThrivePoint High School in Arizona is seeking an Enrollment Coordinator to support the Enrollment Director, oversee daily operations, coordinate workflows, and ensure a consistent enrollment experience for families. The role is onsite and requires attention to detail and collaborative problem solving.

The ideal candidate is organized, proactive, and skilled at analyzing data, guiding teammates, and communicating changes across departments.

Qualifications

• High school diploma or equivalent required; additional education preferred.
• Experience in enrollment, admissions, education, customer service, or administrative operations required.
• Previous team lead, coordination, or leadership experience preferred.
• Arizona IVP Fingerprint Clearance Card required.
• This is not an online position.

Responsibilities

• Support the Enrollment Director with daily operations, team priorities, meetings, and department initiatives.
• Communicate department updates, expectations, and process changes to Enrollment Specialists.
• Serve as a resource for team members by answering questions, providing guidance, and helping resolve routine challenges.
• Conduct audits of enrollment activity, applications, documentation, follow-ups, and data accuracy to ensure compliance with procedures and state requirements.
• Identify errors, trends, and opportunities for improvement; communicate findings to the Enrollment Director.
• Track leads, applications, follow-ups, waitlists, and team performance.
• Assist with onboarding, training, and ongoing development of Enrollment Specialists, including training materials.
• Provide support with complex enrollment situations as directed by the Enrollment Director.
• Collaborate with Registrars, Compliance, and other departments to resolve enrollment concerns and ensure families receive accurate information.
• Monitor team goals, follow up on action items, and identify opportunities to improve productivity, efficiency, and enrollment conversion.

Skills

Team leadership

Data analysis

Communication

Customer service

Education

High school diploma

Bachelor's degree preferred

Job description

Full-time Onsite Monday - Friday 8-4:30pm

Position Summary

The Enrollment Coordinator supports the Enrollment Director in overseeing daily department operations, coordinating team workflows, monitoring performance, and maintaining consistent enrollment processes. This role helps ensure Enrollment Specialists meet department expectations, follow established procedures, and provide families with a positive, consistent enrollment experience.

The ideal candidate is organized, detail-oriented, proactive, and comfortable supporting team members, analyzing data, identifying process improvements, and coordinating across departments.

Key Responsibilities

• Support the Enrollment Director with daily operations, team priorities, meetings, and department initiatives.
• Communicate department updates, expectations, and process changes to Enrollment Specialists.
• Serve as a resource for team members by answering questions, providing guidance, and helping resolve routine challenges.
• Conduct audits of enrollment activity, applications, documentation, follow-ups, and data accuracy to ensure compliance with established procedures and state-specific requirements.
• Identify errors, trends, recurring issues, and opportunities for improvement, communicating findings to the Enrollment Director.
• Track leads, applications, follow-ups, waitlists, and team performance.
• Assist with onboarding, training, and ongoing development of Enrollment Specialists, including maintaining training materials and process documentation.
• Provide support with complex or escalated enrollment situations as directed by the Enrollment Director.
• Collaborate with Registrars, Compliance, and other departments to resolve enrollment-related concerns and ensure families receive accurate, timely, and consistent information.
• Assist with monitoring team goals, following up on action items, and identifying opportunities to improve productivity, efficiency, and enrollment conversion.

Qualifications

• High school diploma or equivalent required; additional education preferred.
• Experience in enrollment, admissions, education, customer service, or administrative operations required.
• Previous team lead, coordination, or leadership experience preferred.
• Must have current Arizona IVP Fingerprint Clearance Card
• This is not an online position