Enrollment & Outreach Specialist – Education Access

Pathways In Education; Glendale (AZ); On-site; USD 28,000 - 32,000; Part time

Job summary

Pathways In Education - Arizona is seeking an on-call, as-needed Enrollment and Outreach Specialist for our Glendale and Phoenix campuses. The Enrollment and Outreach Specialist plays a key role in connecting students and families with Pathways in Education and supporting them through the enrollment process.

This position focuses on front desk support, student recruitment, community outreach, family engagement, and enrollment support, while collaborating with school leadership and the Marketing

Qualifications

• Minimum 1 year customer service or enrollment experience.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and Google Workspace.

Responsibilities

• Respond to inquiries quickly and maintain communication with students/parents throughout the admissions process.
• Complete the required numbers of outbound calls per day to reach prospective students.
• Conduct telephone-based and on-site consultations to prospective students and parents on their educational goals.
• Review programs with parents/student and advise them on admission requirements.
• Ensure that all admission paperwork is completed and filed appropriately.
• Accurately enter new student information into the CRM system.
• Maintain targeted conversion metrics at each stage of the admission process.
• Recruit students who left the program and assist with getting the student educational support.
• Attend regularly scheduled internal meetings to monitor enrollment goals, review policy and procedures, and develop new strategies for recruitment.
• Travel on behalf of the school for recruitment and other school outreach related events.
• Ensure students/parents meet with Student Advisors to outline Program Completion Plans.
• Create community partnerships for student recruitment and attend community events.

Skills

Strong communication

Relationship building

Customer service

Public speaking

Time management

Data entry

Education

Bachelor’s degree preferred

Tools

CRM system

Microsoft Office

Google Workspace

Job description

Pathways In Education - Arizona is seeking an on-call, as-needed Enrollment and Outreach Specialist for our Glendale and Phoenix campuses. The Enrollment and Outreach Specialist plays a key role in connecting students and families with Pathways in Education and supporting them through the enrollment process.

This position focuses on front desk support, student recruitment, community outreach, family engagement, and enrollment support, while collaborating with school leadership and the Marketing