Enrollment File Processor

Full Sail University; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

Full Sail University is seeking a File Processor to work on campus in Winter Park, Florida, collaborating with Enrollment Guides to complete student file paperwork and verify eligibility for Title IV aid. The role emphasizes compliance, accurate documentation, and timely processing to support financial aid packaging.

The ideal candidate will have a Bachelor’s Degree preferred, experience with Salesforce/CampusVue, and strong attention to detail to ensure proper loan certifications and aid

Qualifications

• Knowledge of Title IV funding and federal guidelines.
• Ability to ensure accuracy and compliance in file processing.
• Strong communication and documentation skills.

Responsibilities

• Works daily with Enrollment Guides to process all necessary paperwork for file completion.
• Communicates with Enrollment Guides requesting additional clarification or paperwork from student/parent.
• Verifies files and certifies all loans.
• Documents forms/docs in Salesforce and CampusVue.
• Ensures aid is secured and packaged correctly before the student starts.
• Pre-audit of files within deadlines for review.

Skills

Title IV funding

Compliance knowledge

Attention to detail

Multitasking

Communication

Education

Bachelor’s Degree

Tools

Salesforce

CampusVue

Microsoft Excel

Job description

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding! The main objective for a File Processor is to work in tandem with the Enrollment Guides to complete packaging and file verification in a timely fashion for students to start in their enrolled program. The FA File Processor must be solid on all compliance issues and federal eligibility to ensure students are allowed the maximum Title IV aid possible to include grants, scholarships, federal and private loans and to ensure timely cash flow of all funds.

Positions are located on and worked from campus in Winter Park, Florida.

Essential Duties and Responsibilities :

• Works daily with Enrollment Guides to process all necessary paperwork for file completion
• Communicates with Enrollment Guides requesting additional clarification or additional paperwork from student and/or parent
• Verifies files and certifies all loans
• Documents all required forms/docs as needed in Salesforce and documents as these forms are received through Salesforce
• Ensures all aid is secured and packaged correctly in CampusVue along with all file verification completed prior to student entering the first academic year
• Turns in files for Pre Audit within specified deadlines for a review process
• Works from reports including projections, ISIR summary, scholarships, etc.
• Packages all federal aid and scholarships for students and books cash for gap funding as appropriate.
• Sets up all Academic Year budgets for students before they enter the first Academic Year.

Other Responsibilities :

• Adheres to the policies and procedures of Full Sail University
• Maintains strict confidentiality of company and personnel information
• Demonstrates a strong commitment to the mission and values of the organization
• Adheres to company attendance and department dress code standards
• Performs other duties as assigned

Competencies :

• Possess a thorough knowledge of Title IV funding and federal and Full Sail guidelines.
• Positive attitude along with professional work ethics are mandatory in this position.
• The abilities to maintain an organized work environment, to be creative and to possess problem solving techniques are required.
• Attention to detail is paramount.
• Must be efficient, dependable, responsible, motivated, a clear communicator, multi-tasker, flexible and must understand the urgency of deadlines.
• Other requirements may be needed and determined by management.

Education and/or Experience:

• Bachelor’s Degree is preferred but not required

Computer Skills :

• Basic arithmetic, math skills and computer experience are required.

Employee must be able to work a minimum of 40 hours per week. Work is performed in an office environment and may include sitting for extended periods of time. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.

Full Sail is an Equal Opportunity Employer.

Mission People from around the world come to Full Sail University to pursue their educational goals, and they share one thing in common – a passion for a creative future in the entertainment and media industry. Full Sail’s mission is to provide students with an innovative style of education, delivered by a staff of dedicated individuals, that addresses potential career opportunities available in an ever-growing, constantly evolving industry. We do this by developing unique curricula that combine elements of creativity, art, business and life skills, technical prowess, and academic achievement. Our education is delivered via immersive teaching methods, both in Full Sail’s real-world production studios and classrooms, as well as through our online learning environment. Every one of our degree programs is designed to provide students with knowledge and real-world experience that will help them realize their career goals in the entertainment and media industry.

Full Sail’s Unifying Principles At Full Sail, we believe that what we give to each other and our students comes back to each of us individually and to the school as a whole. Therefore, we are totally committed to the individual success of each member of our staff family. As a staff family, we are dedicated to taking a sincere interest in the success of every student and client who comes through our doors