Enrollment & Eligibility Lead - Hybrid, Growth & Impact

Maximus; Richmond (VA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Health insurance (medical, dental, and

401K with company match

Paid time off

Job summary

Maximus is seeking an Enrollment and Eligibility Manager to lead the Cover Virginia program. You will supervise Enrollment and Eligibility staff, drive quality, coach employees, and ensure adherence to policies and procedures.

This role emphasizes collaborative leadership, problem solving, and a commitment to employee development. Position is hybrid: three days onsite in Richmond, VA, and two days remote each week.

Qualifications

• Bachelor's degree required with 5+ years of relevant experience.
• Strong written and verbal communication across organizational levels.
• Ability to coach, develop staff, and drive quality performance.
• Willing to work a hybrid schedule with onsite Richmond, VA office and remote days.

Responsibilities

• Oversee Enrollment and Eligibility staff and drive quality team performance.
• Coach staff, set expectations, and conduct performance evaluations.
• Monitor performance and quality standards; address escalated issues.
• Analyze weekly statistics and prepare reports.
• Ensure adherence to program policies and procedures.

Skills

Communication

Coaching & development

Leadership

Organization & prioritization

Problem solving

Education

Bachelor's degree

Job description

Maximus is seeking an Enrollment and Eligibility Manager to lead the Cover Virginia program. You will supervise Enrollment and Eligibility staff, drive quality, coach employees, and ensure adherence to policies and procedures.

This role emphasizes collaborative leadership, problem solving, and a commitment to employee development. Position is hybrid: three days onsite in Richmond, VA, and two days remote each week.