Front Office & Enrollment Coordinator

Sylvania; Phoenix, Northern (AZ, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

7 weeks scheduled breaks

56 hours PTO

Paid holidays

Job summary

Sonoran Science Academy – Phoenix seeks an organized Front Office & Enrollment Coordinator to be the first point of contact for students, families, staff, and visitors. You will support enrollment, student records, compliance, and daily school operations in a fast-paced environment.

You will respond to prospective families, explain programs and enrollment steps, manage Open Enrollment and re-enrollment campaigns, and maintain accurate records across Infinite Campus and other systems while

Qualifications

• Warm, professional, and genuinely enjoys helping people.
• Highly organized and detail-oriented.
• Comfortable managing multiple priorities and deadlines.
• Strong communicator who can handle challenging conversations professionally.
• Proactive and dependable with excellent follow-through.
• Experience handling confidential information and school systems.

Responsibilities

• Serve as the welcoming and professional first point of contact for students, families, staff, and visitors while managing daily front office operations, phones, visitors, and school communications.
• Respond to prospective family inquiries, provide timely follow-up, and build strong enrollment relationships throughout the process.
• Maintain accurate and compliant student records in Infinite Campus and related systems.
• Process cash, check, and card deposits; support school-related collections and financial documentation.
• Support NSLP documentation, audits, and meal program administration.
• Provide basic health support and manage student health records as needed.

Skills

Customer service

Organization

Communication

Multitasking

Confidential handling

Tools

Infinite Campus

Infinite Visions

Google Workspace

Job description

Front Office & Enrollment Coordinator

Sonoran Science Academy – Phoenix

Sonoran Science Academy – Phoenix provides a rigorous, college-preparatory, STEM-focused education through a challenging comprehensive curriculum and continuous assessment.

We are seeking a highly organized, professional, and customer-focused Front Office & Enrollment Coordinator to serve as a key point of contact for students, families, staff, and visitors while supporting enrollment, student records, compliance, school operations, and administrative needs.

This is an excellent opportunity for someone with experience in school front office operations, admissions, enrollment, customer service, recruiting, sales, or relationship management who enjoys working in a fast-paced environment and takes pride in keeping things organized and running smoothly.

Time Off & Schedule

Enjoy a school-year schedule with 7 weeks of scheduled breaks throughout the year, plus 56 hours of PTO and paid time off for major holidays. Our school calendar provides meaningful time away from work throughout the year while allowing you to enjoy the benefits of working in a school environment.

What You'll Do

Front Office & Customer Service

• Serve as the welcoming and professional first point of contact for students, families, staff, and visitors while managing daily front office operations, phones, visitors, and school communications.
• Provide exceptional customer service by responding to questions and concerns with professionalism, empathy, urgency, and strong follow-through while building positive relationships with families.
• Maintain a welcoming, organized, and confidential front office environment
• Provide administrative support to school leadership and staff, including special projects and day-to-day operational needs.

Enrollment & Family Engagement

• Respond to prospective family inquiries, provide timely follow-up, and build strong relationships throughout the enrollment process.
• Explain the school's programs, culture, academic offerings, and enrollment process while helping families understand why Sonoran Science Academy may be the right fit.
• Guide families from initial inquiry through registration, including application review, offers, acceptance, documentation, and follow-up.
• Support Open Enrollment, re-enrollment, enrollment campaigns, open houses, and other recruitment activities while maintaining accurate enrollment records and communication tracking.

Infinite Campus & Student Records

• Maintain accurate and compliant student records in Infinite Campus.
• Manage daily attendance, tardy documentation, and routine attendance audits while resolving discrepancies and ensuring records are accurate.
• Maintain immunization records, student compliance documentation, and required spreadsheets, including timely follow-up on missing information.
• Process student records requests and support required state, school, and compliance reporting.

Financial & School Operations

• Process and maintain documentation for cash, check, debit, and credit card deposits.
• Assist with club, field trip, and other school-related collections.
• Maintain accurate financial documentation in Infinite Visions.
• Manage office supplies, inventory, mail, deliveries, copier requests, and teacher supply requests.
• Assist with newsletters, surveys, donations, credit card submissions, and other administrative projects.

National School Lunch Program

• Support daily breakfast and lunch operations.
• Maintain required meal program records, check-offs, temperature logs, production records, and postings.
• Assist with Boonli menu setup and meal program administration.
• Complete required daily, weekly, and monthly NSLP documentation and audits.
• Assist with monthly reporting, ADE claims, Direct Certification, Verification, and required uploads.
• Maintain organized NSLP records for compliance and annual audits.

Student Health & Safety Support

• Provide basic first aid and student assistance and contact families when appropriate.
• Maintain medication documentation and storage procedures.
• Record student health visits and significant injuries in Infinite Campus.
• Communicate major injury information to families as directed and follow up with administration.

What We're Looking For

The ideal candidate is:

• Warm, professional, and genuinely enjoys helping people.
• Highly organized and detail-oriented.
• Comfortable managing multiple priorities and deadlines.
• A strong communicator who can handle challenging conversations professionally.
• Proactive and dependable with excellent follow-through.
• Comfortable working with confidential information.
• Technology-savvy and able to learn systems such as Infinite Campus, Infinite Visions, Google Workspace, and other school systems.
• Comfortable making phone calls, following up with families, and solving problems.
• Able to work independently while also collaborating closely with school administration.
• Someone who understands that the front office sets the tone for the entire school.

Preferred Experience

Experience in one or more of the following is highly preferred:

• K–12 school front office or registrar
• Admissions or enrollment
• Customer service
• Recruiting
• Sales or relationship management
• Student records
• Administrative coordination
• School compliance
• Infinite Campus or another student information system

K–12 school experience is strongly preferred.

Why You'll Be a Great Fit

This position is about much more than answering phones. You will be a key part of the school's daily operations and will have a direct impact on the experience of our students and families.

We're looking for someone who can welcome a family at the front door, solve a problem, keep student records accurate, follow up on an enrollment lead, catch a compliance issue, and still keep the office running smoothly.

If you are organized, personable, resourceful, and take ownership of your work, we would love to hear from you.

Sonoran Science Academy – Phoenix is an equal opportunity employer.