Enrollment & Community Health Navigator

Open Door Community Health Centers; Eureka (CA); On-site; USD 38,000 - 44,000; Full time

Job summary

Open Door Community Health Centers in Eureka, CA is looking for a Member Services Specialist to assist patients with enrollment and eligibility for available health programs. You will work with front office, medical support, and community partners to help patients access services and complete enrollment processes.

Strong interpersonal skills and computer literacy are essential, including experience with Microsoft Office and EMR systems.

Qualifications

• Ability to identify patient needs and assist with access to healthcare programs.
• Strong interpersonal skills to work with diverse patient populations.
• Proficiency in basic computer tasks and data entry for enrollment tracking.

Responsibilities

• Schedules and assists patients with program enrollment, including patient education on eligibility.
• Coordinates with staff and community partners to identify eligible patients for enrollment.
• Refer patients to other departments or community services as needed.
• Attends trainings to stay current on programs and eligibility requirements.
• Coordinates outreach for program availability and tracks enrollment data.

Skills

Interpersonal skills

Computer literacy

MS Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

EMR systems

Job description

Open Door Community Health Centers in Eureka, CA is looking for a Member Services Specialist to assist patients with enrollment and eligibility for available health programs. You will work with front office, medical support, and community partners to help patients access services and complete enrollment processes.

Strong interpersonal skills and computer literacy are essential, including experience with Microsoft Office and EMR systems.