Enrollment Communications and Administrative Coordinator

UNIVERSITY OF THE VIRGIN ISLANDS; Northern (KY); Hybrid; USD 45,000 - 48,000; Full time

Job summary

University of the Virgin Islands in St. Thomas is seeking an Enrollment Communications and Administrative Coordinator to manage enrollment messaging and administration, supporting recruitment, retention, and student services.

The role works with multiple offices to ensure timely communications and efficient service delivery. A Bachelor’s degree is required; experience with CRM/CMS and social media is preferred.

Qualifications

• Bachelor’s degree in Communications, Business, or related field.
• Experience in enrollment communications and administration is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate enrollment communications workflow from development to delivery.
• Ensure branding and quality control across materials.
• Collaborate with Admissions, Financial Aid, Registrar, and other offices.
• Provide administrative support and manage scheduling and records.
• Prepare reports and assist with events and campaigns.

Skills

Written communication

Verbal communication

Copywriting

Editing

Social media

Public relations

Brand management

Presentation skills

Education

Bachelor’s degree in Communications, Business, or related field

Tools

Microsoft Office

CRM systems

CMS

WordPress/Drupal

Banner/Ellucian SIS

Job description

Enrollment Communications and Administrative Coordinator

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Position Title Enrollment Communications and Administrative Coordinator

Position Number

Position Number 120953

Department

Department Access and Enrollment

Job Description

The Enrollment Communications and Administrative Coordinator serves as a communications specialist and administrative professional responsible for coordinating enrollment-related messaging, managing communication workflows, and providing operational and administrative support to Enrollment Management Services. The position works collaboratively with Admissions, Financial Aid, the Registrar, Student Accounts, Public Relations, and other university offices to support student recruitment, enrollment, retention, and customer service initiatives.
This is a full-time, benefits-eligible Professional position. Work hours may occasionally include evening and weekend commitments.

Required Qualifications

Bachelor’s degree in Communications, Business, or related field.

Core Communication Skills

• Exceptional written and verbal communication
• Copywriting and content development for multiple audiences
• Editing and proofreading
• Social media communications and marketing
• Public relations and brand management awareness
• Presentation and report preparation

Administrative and Operational Skills

• Office administration and workflow management
• Records and document management
• Meeting and event coordination
• Policy and procedure development
• Scheduling and calendar management
• Organizational and time-management skills
• Ability to manage multiple priorities simultaneously

Technology and Systems Skills

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Database maintenance and data entry
• Digital communication platforms and social media tools

Preferred Qualifications

Experience with the following management systems and platforms is preferred:

• Customer Relationship Management ( CRM ) systems
• Content Management Systems ( CMS )
• WordPress or Drupal experience
• Banner/Ellucian Student Information System knowledge

Physical Demands

Ability to lift and move heavy boxes of recruiting materials.

Posting Number

Posting Number S491

Location

Location St. Thomas

Position Type

Number of Vacancies- part time

Number of Vacancies- part time 1

Posted Salary $45,000.00 - $47,788.00

Advertised Job Duties

• 1.) The position will organize, manage and prioritize workflow for enrollment communications from creative development to product delivery, maintaining university branding standards and quality control within the Unit. The workflow will be informed by the enrollment lifecycle and related strategic plans for both recruitment of new students and retention of current students.
• 2.) Provide leadership, design and implementation on enrollment communications which bring an integrated and consistent 'common voice' in materials used for internal and external constituencies; ensure cohesive content and alignment with enrollment management functional area office websites, and enhance comprehensive student/parent communication flows – be they digital, written, visual/video, social media, etc.
• 3.) The Enrollment Communications and Administrative Coordinator will require knowledge of customer relationship management ( CRM ) systems, content management systems ( CMS ) as well as basic knowledge of WordPress or Drupal. Additional knowledge is required to effectively utilize social media platforms as a professional marketing tool.
• 4.) This position requires collaboration with the Office of Public Relations whose responsibility is brand management, marketing strategy and public awareness.
• 5.) Provide administrative support to Enrollment Management Services departments, including Admissions, Financial Aid, Registrar, Student Accounts, and related enrollment functions, to facilitate efficient service delivery and student support.
• 6.) Coordinate scheduling, meeting logistics, correspondence, records management, and workflow tracking for Enrollment Management Services initiatives, projects, and operational activities.
• 7.) Assist with the preparation, maintenance, and distribution of reports, presentations, enrollment materials, student communications, and departmental documentation.
• 8.) Serve as a point of contact for students, parents, faculty, staff, and external stakeholders by responding to inquiries and directing requests to appropriate Enrollment Management Services personnel.
• 9.) Support enrollment campaigns, registration activities, orientation programs, recruitment events, retention initiatives, and other university events sponsored by Enrollment Management Services.
• 10.) Maintain departmental records and databases, ensuring accuracy, confidentiality, and compliance with university policies and applicable regulations.
• 11.) Assist with monitoring service metrics, tracking enrollment-related activities, and compiling data to support decision-making and continuous improvement efforts within Enrollment Management Services.
• 12.) Other duties as assigned.

Open Date

Open Date 09/23/2026

Close Date

Close Date 11/29/2026

Special Instructions to Applicant

Email is the preferred method of communicating with applicants at the University of Virgin Islands. You will be required to supply your email address during the application process.

AMERICANS WITH DISABILITIES ACT ( ADA ) ACCOMMODATION :
In accordance with the Americans with Disabilities Act, anyone who needs an ADA accommodation for the purposes of employment should contact the Human Resources Office at [phone].

For information about relocating to the US Virgin Islands, please visit the Virgin Islands Moving Center at: www.vimovingcenter.com

Internal or Externally Advertised?

Internal or Externally Advertised? External

Supplemental Questions

Required fields are indicated with an asterisk (*)