Enrollment Coach

United Defense Tactical; Hingham (MA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Excellent earning potential with base/

Employee discounts

Training and development

Free uniforms

Job summary

United Defense Tactical in Massachusetts seeks a results-driven Sales Representative to drive on-site memberships and revenue growth through live demonstrations of our reality-based simulator. You will deliver engaging tours of the facility and enroll customers into our training program.

The role emphasizes prospecting, nurturing leads, and updating the CRM, with emphasis on excellent communication, negotiation, and problem-solving skills; typical hours align with our 40-hour weeks and

Qualifications

• Strong communication, negotiating, and problem-solving abilities are essential for sales roles.

Responsibilities

• Training demos: conduct 90-minute demos, facility tours, and membership offers to enroll customers.
• Prospecting: leverage marketing funnels and databases to book tours and fill calendars.
• Nurturing: follow up with prospects who do not immediately sign up to convert them later.
• Updating the CRM: maintain accurate daily records to track opportunities and commissions.

Skills

Communication skills

Negotiation skills

Problem-solving

Education

Bachelor’s degree preferred

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Employee discounts


• Free uniforms


• Opportunity for advancement


• Training & development

Benefits/Perks

• Excellent earning potential with a base pay & commissions


• Employee discounts on merchandise and training programs.


• Training and support to enhance your knowledge of firearms and self-defense techniques.


• Opportunity to be part of a dynamic team in a fast-growing industry.

Schedule / Expected Work Hours:

• In general, Sales Representatives can expect to work long hours, including evenings, weekends, and holidays. You may also be required to be on call or work overtime during busy periods or to address unexpected issues.


• Sales Reps are expected to work full 40-hour weeks.


• The facility is open the following hours:
  
  
  
  • Monday - Friday: 9:0 am - 8:00 pm
  
  
  • Saturday - Sunday: 8:00 am - 5:00 pm
  
  
  
  

Job Summary

The purpose of this role is to increase revenue by enrolling more customers into our on-site, membership based training program. This role presents an exciting opportunity to engage with customers, showcase our reality-based simulator, and provide informative tours of our facility.

Responsibilities

• Training demos: Every customer who enrolls in our program goes through a 90-minute training demo, facility tour, and membership offer. The process is extremely powerful and helps people understand the need for our training. You will be responsible for conducting these training demos and enrolling customers into our membership program.


• Prospecting: Our marketing funnels generate qualified & interested prospects on your calendar automatically. However, when you don’t have tours, you can book more tours from a database of thousands of people who have registered for training but never completed the scheduling process. There is no shortage of opportunities to fill your calendar with opportunities.


• Nurturing: Not everyone signs up on their training demo, but that doesn’t mean they won’t later. You will be responsible for nurturing these prospects into customers.


• Updating the CRM: Our system is designed to create visibility and accountability. You should never miss an opportunity to earn commissions following our process. You will be responsible for updating the CRM daily with accurate information.

Qualifications

• Education: A bachelor's degree is often preferred, especially for sales roles in certain industries.


• Certifications: Industry-specific certifications can be beneficial.


• Skills: Strong communication, negotiation, and problem-solving skills are essential for sales representatives.

Company Overview

• United Defense Tactical is a leading firearms training facility dedicated to empowering civilians with the skills and knowledge to effectively defend themselves in real-world scenarios. Our state-of-the-art facility offers comprehensive training programs, cutting-edge equipment, and a commitment to excellence in customer service.

Company Purpose/Mission

• Empowerment through tactical training by providing the most comprehensive, reality-based tactical training experience to civilians, military & law enforcement.

Company Values

• The core values of United Defense Tactical are those values we hold that form the foundation on which we perform work and conduct ourselves. The values underlie our work, how we interact with each other, and which strategies we employ to fulfill our mission. The core values are the basic elements of how we go about our work.
  
  
  
  • Our core values are described as follows:
    
    
    
    1. Don’t make excuses, make it happen.
    
    
    2. Serve selflessly and with the highest integrity.
    
    
    3. Show up with positivity, high energy, and excitement.
    
    
    4. UDT is a synonym for world class - Operate like it in everything you do.
    
    
    5. Be organized. Be clean. Be prepared.
    
    
    6. Keep calm and respect others.
    
    
    7. Educate & Execute, but more importantly - EMPOWER