Enrollment & Client Success Specialist (Hybrid)

The JG Wentworth Company; Northern (KY); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Full Medical/Vision/Dental Benefits

401K with Company Match

Flexible Hybrid schedule

15 Days PTO

Paid Vacations & Holidays

Company Culture

On-Site Gym & Gym Reimbursement

Employee Referral Bonuses

Public Transportation Discounts

Casual Dress Code

Job summary

The J.G. Wentworth Company is seeking an Enrollment Specialist in Chesterbrook, PA for a hybrid schedule. You will review new client accounts to confirm eligibility for the program and support ongoing client updates to debts and payment schedules, ensuring accuracy and on-time payments.

Ideal candidates have underwriting experience or a bachelor’s degree, strong communication skills, and proficiency in Word, Excel, Outlook, and Adobe. Compensation includes benefits and an annual bonus.

Qualifications

• Experience in Underwriting or Bachelor’s degree
• Excellent written and verbal communication skills
• Strong problem-solving and analytical abilities
• Ability to multi-task in a fast-paced environment
• Detail-oriented and accurate in work
• Proficient in Microsoft Office applications (Word, Excel, Outlook, Adobe)

Responsibilities

• Use CRM to manage client accounts and document updates with clarity
• Review client accounts for program eligibility based on enrollment guidelines
• Verify account updates post-enrollment (plan changes, added/removed debts)
• Resolve outstanding items quickly and efficiently
• Review creditor documentation to update accounts as needed
• Monitor client and creditor payments to ensure timely processing
• Collaborate with teams to resolve account activation issues
• Communicate clearly with internal teams to handle client requests

Skills

Communication

Problem-solving

Critical thinking

Multi-tasking

Independent

Attention to detail

Microsoft Office

Education

Bachelor’s degree

Underwriting experience

Tools

Word

Excel

Outlook

Adobe

Job description

The J.G. Wentworth Company is seeking an Enrollment Specialist in Chesterbrook, PA for a hybrid schedule. You will review new client accounts to confirm eligibility for the program and support ongoing client updates to debts and payment schedules, ensuring accuracy and on-time payments.

Ideal candidates have underwriting experience or a bachelor’s degree, strong communication skills, and proficiency in Word, Excel, Outlook, and Adobe. Compensation includes benefits and an annual bonus.