Enrollment & Billing Analytics Lead (Utility Pilot)

Hydrogen UK Ltd; Irwindale (CA); Hybrid; USD 61,000 - 66,000; Full time

Job summary

Hydrogen UK Ltd. is seeking a skilled Business Analyst to support the Flexible Pricing Rate pilot program. You will handle enrollment data, validate forms, and coordinate with account managers and a third-party supplier to enroll customers while monitoring status and billing.

The role requires 4+ years in business analysis, strong Excel/Power BI skills, and experience with payment processing in a regulated environment. Hybrid work with on-site collaborations is offered.

Qualifications

• BA/BS degree in Business, Economics, Marketing, or related discipline.
• Four or more years of experience with business analysis.
• Typically possesses four or more years of experience in the field performing analysis, consulting, and providing recommendations.

Responsibilities

• Receive and validate enrollment forms from account managers
• Submit eligible customers to a third-party supplier for enrollment
• Confirm enrollment status back to stakeholders
• Serve as subject matter expert for the pilot's automated enrollment and billing platform
• Pull data from the platform and ensure its accuracy
• Work with the third-party platform provider to report bugs/errors, make enhancements, and maintain the system
• Oversee manual enrollment processes for Automation Service Providers
• Maintain detailed metrics on enrollment activity (e.g., number of customers, MW enrolled, benefiters vs. non-benefiters)
• Track billing status
• Manage manual customer payments and facilitate payments to contractors and other third parties

Skills

Business analysis

Attention to detail

Stakeholder communication

Time management

Fast-paced environment

Education

BA/BS in Business, Economics, Marketing, or related discipline

Tools

Excel

Access

SAP

Power BI

SAS

Pivot tables

Job description

Hydrogen UK Ltd. is seeking a skilled Business Analyst to support the Flexible Pricing Rate pilot program. You will handle enrollment data, validate forms, and coordinate with account managers and a third-party supplier to enroll customers while monitoring status and billing.

The role requires 4+ years in business analysis, strong Excel/Power BI skills, and experience with payment processing in a regulated environment. Hybrid work with on-site collaborations is offered.