Enrollment & Benefits Specialist (Medi-Cal & CalFresh)

Central Neighborhood Christian Health Clinics; Santa Fe Springs (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Enrollment Specialist at Central Neighborhood Health Foundation in Santa Fe Springs assists patients with Medi-Cal enrollment, renewals, CalFresh applications, and information on insurance plans accepted at the clinic. You will help patients maintain continuous health coverage through proactive outreach, data entry in the EHR, and follow-up services.

Responsibilities include guidance on enrollment requirements, conducting outreach to at-risk patients, and coordinating with DPSS and health

Qualifications

• High School Diploma or equivalent.
• CAA Certification required; must be obtained within six months of hire.
• One year of experience in a medical office or enrollment setting preferred.
• CPR Certification preferred.
• Experience with health insurance enrollment, Medi-Cal eligibility, and renewals preferred.
• Knowledge of Covered California and Medi-Cal enrollment processes.

Responsibilities

• Assist patients with Medi-Cal enrollment and renewals.
• Assist CalFresh applications and renewals; follow SAR 7 requirements.
• Enter and maintain patient data in the EHR system accurately.
• Coordinate with health plans and DPSS for renewals and re-enrollments.
• Conduct outreach to ensure continued coverage and reduce lapses.
• Provide education on plan options and enrollment requirements.

Skills

Communication

Bilingual English/Spanish

Time management

Interpersonal skills

Education

High School Diploma or equivalent

CAA Certification

CPR Certification preferred

Tools

Electronic Health Record (EHR) systems

BenefitsCal

Job description

The Enrollment Specialist at Central Neighborhood Health Foundation in Santa Fe Springs assists patients with Medi-Cal enrollment, renewals, CalFresh applications, and information on insurance plans accepted at the clinic. You will help patients maintain continuous health coverage through proactive outreach, data entry in the EHR, and follow-up services.

Responsibilities include guidance on enrollment requirements, conducting outreach to at-risk patients, and coordinating with DPSS and health