Enrollment Advisor — Flexible, Mission-Driven Role

Concorde Career Colleges; Southaven (MS); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Concorde Career College invites applications for an Admissions Representative to join our team in Mississippi. You will conduct outreach to prospective and enrolled students, provide program details, and guide applicants through the admissions process with a focus on excellent customer service.

The role supports coordination with financial aid and student services, conducts campus tours, and helps meet enrollment targets while adhering to campus policies and ethical standards.

Qualifications

• HS Diploma or GED (required) and five (5) years’ experience in related field
• Bachelor’s degree in business, finance, marketing or related field (preferred)
• Minimum five (5) years of experience as an Admissions Representative (preferred)
• Minimum one (1) year of experience in customer service and/or sales (preferred)
• Online only - Minimum of three (3) years of online higher education experience (preferred)
• Strong organizational and time management skills

Responsibilities

• Conduct outreach, interviews, and follow-ups with prospective/enrolled students
• Provide accurate program details, career opportunities, and enrollment requirements as outlined in Campus catalog
• Maintain professionalism and strong customer service in all student and staff interactions
• Manage inquiries, schedule appointments, and track applicant progress
• Utilize only authorized marketing promotional materials, including catalogs, brochures, and correspondence, in accordance with established guidelines while adhering to ethical recruitment standards
• Proficiently navigate and utilize all admissions systems to support the enrollment process effectively
• Conduct engaging campus tours and informational sessions
• Assist prospective students in navigating the admissions process while addressing concerns
• Continually meet or exceed the criteria set forth by the campus leadership or Director of Admissions regarding admissions activity, start expectations, cancellation, retention and graduation rates, and the generation of student referrals
• Submit and maintain accurate admissions records and documentation
• Comply with all federal, state, and institutional policies regarding admissions and recruitment
• Attend orientations, graduations, and regular admissions meetings
• Collaborate with financial aid, academics, and student services to support student success
• Other duties as assigned

Skills

Five years admissions experience

Customer service/sales experience

Online higher education experience

Strong organizational skills

Education

HS Diploma or GED

Bachelor’s degree in business/finance/marketing or related field

Job description

Concorde Career College invites applications for an Admissions Representative to join our team in Mississippi. You will conduct outreach to prospective and enrolled students, provide program details, and guide applicants through the admissions process with a focus on excellent customer service.

The role supports coordination with financial aid and student services, conducts campus tours, and helps meet enrollment targets while adhering to campus policies and ethical standards.