Enrollment Advisor — Campus-Based Adult Education

Community College Preparatory Academy; Washington (District of Columbia); On-site; USD 65,000 - 95,000; Full time

Job summary

Community College Preparatory Academy in Washington, DC seeks an Admissions Representative to guide adult learners from initial inquiry through enrollment. You will conduct information sessions, outreach, and individual conversations, helping applicants complete forms and navigate the process with clarity and support.

You will maintain accurate records, leverage data to prioritize outreach, and coordinate with orientation and student-success teams.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• At least 3 years of relevant professional experience.
• Strong judgment, written and verbal communication, attention to detail, and ability to protect confidential information.

Responsibilities

• Respond promptly to inquiries and explain programs, eligibility, expectations, schedules, and next steps accurately.
• Conduct outreach, information sessions, events, and individual enrollment conversations in the community and online.
• Support applicants with forms and documentation without promising outside policy.
• Maintain complete, timely contact and application records in designated systems.
• Use funnel data to prioritize follow-up and improve outreach.
• Provide warm handoffs to orientation, registrar, academics, and student-success teams.
• Represent CCPrep with enthusiasm, integrity, cultural humility, and respect for applicant choice.

Skills

Communication

Organization

Customer service

Education

Bachelor's degree

Tools

PowerSchool Enrollment

EAB Navigate

Acuity

Jotform

Mailchimp

Job description

Community College Preparatory Academy in Washington, DC seeks an Admissions Representative to guide adult learners from initial inquiry through enrollment. You will conduct information sessions, outreach, and individual conversations, helping applicants complete forms and navigate the process with clarity and support.

You will maintain accurate records, leverage data to prioritize outreach, and coordinate with orientation and student-success teams.