Enrollment & Admissions Success Advisor

Second Mile Education; Charlotte (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

Second Mile Education is seeking an Enrollment Admissions Advisor to be the first point of contact for students and families. You will guide them from initial inquiry through enrollment, sharing detailed program information and turning questions into excitement and action.

The role emphasizes meeting monthly goals, building partnerships, and coordinating with support teams to ensure smooth admissions processes and privacy compliance.

Qualifications

• 3+ years of experience in sales and customer relations or a goal-driven role.
• Proven track record of meeting or exceeding targets.
• Confident on the phone and in person with strong organizational skills.

Responsibilities

• Own the enrollment pipeline; respond quickly and guide families from first interest to enrolled.
• Present the Second Mile vision with clear, engaging detail and convert questions into action.
• Host enrollment sessions and orientations to welcome families and prepare them to start.
• Build referral partnerships with districts, community organizations, youth programs and local businesses.
• Track leads and touchpoints in enrollment systems; keep data accurate.
• Review numbers weekly with the Principal and adjust plans to stay on target.
• Complete enrollment paperwork accurately and hand off organized files to the academic team.
• Connect families to support by involving the right team members for transportation, ESE, ESOL or family services.
• Protect privacy by following FERPA and school policy.

Skills

Goal-driven mindset

Phone & in-person talking

CRM proficiency

Education

Associate’s or bachelor’s degree

Tools

CRM platforms

Microsoft 365 (Excel, Outlook, Teams)

Job description

Second Mile Education is seeking an Enrollment Admissions Advisor to be the first point of contact for students and families. You will guide them from initial inquiry through enrollment, sharing detailed program information and turning questions into excitement and action.

The role emphasizes meeting monthly goals, building partnerships, and coordinating with support teams to ensure smooth admissions processes and privacy compliance.