Enrollment & Admissions Experience Specialist

tcsedsystem; Chicago (IL); On-site; USD 29,000 - 32,000; Full time

Job summary

The Chicago School is seeking an Admissions support specialist to greet visitors, handle inquiries, and assist the Admissions team with Salesforce and document processing in a fast-paced campus setting in Chicago.

You will manage callers, lead-generation, and file organization while preparing admissions folders and marketing materials. Evening and weekend work may be required as part of a flexible schedule.

Qualifications

• One to two years of customer service-related work experience.
• Two to three years administrative assistant experience.
• Must be able to work evenings and weekends as needed.
• Bachelor's degree preferred.

Responsibilities

• Greeting, directing, and maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism.
• Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce.
• Order admission materials as needed.
• Responsible for ad hoc projects and administrative tasks supporting the Admissions office.
• Handling other projects as assigned by the Senior Director of Admissions or Associate Vice President of Admissions.

Skills

Customer service

Multitasking

Communication

Ownership

Education

Bachelor's degree preferred

Tools

Salesforce

Perceptive Content

Excel

PowerPoint

Outlook

Job description

The Chicago School is seeking an Admissions support specialist to greet visitors, handle inquiries, and assist the Admissions team with Salesforce and document processing in a fast-paced campus setting in Chicago.

You will manage callers, lead-generation, and file organization while preparing admissions folders and marketing materials. Evening and weekend work may be required as part of a flexible schedule.