Enroller-Benefits Specialist

001 Brown & Brown, Inc; Manasquan (NJ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Student loan assistance

Tuition reimbursement

Job summary

Winston Benefits, a Brown & Brown company, is seeking an Enroller- Benefits Specialist to join our team. The role focuses on answering incoming calls and guiding employees through enrollment in medical, dental, and vision plans while ensuring accurate coverage and deductions.

Responsibilities include learning internal workflows, obtaining the Life/Health license via paid training, and maintaining up-to-date benefits knowledge.

Qualifications

• Experience in customer service or sales in person or in a call center.
• Ability to work in a fast-paced environment.
• Previous benefits experience preferred.
• Experience with Five9 phone system preferred.
• Bi-lingual Spanish and English preferred.
• Must be detail-oriented and organized with the ability to multi-task.
• Must have excellent punctuality and attendance.

Responsibilities

• Answer incoming calls and explain and enroll employees in core benefits and voluntary benefits.
• Learn Brown & Brown workflows and enrollment platforms.
• Obtain Life, Accident & Health insurance license (paid training provided).
• Retain benefits knowledge.
• Attend client specific training.
• Document all calls.

Skills

Customer service

Sales experience

Fast-paced environment

Benefits experience

Five9

Bilingual Spanish & English

Attention to detail

Punctuality & attendance

Tools

Five9

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Enroller- Benefits Specialist to join our team! The Enroller Benefits Specialist is responsible for answering incoming calls and will explain and enroll employees in core benefits and voluntary benefits, including medical, dental, and vision plans while ensuring all benefits, coverage levels, dependents covered, and deductions are reviewed and confirmed by the employee.

WHAT YOU'LL DO

• Quickly learn Brown & Brown workflows, internal and third-party enrollment platforms.
• Obtain Life, Accident & Health insurance license (paid training provided).
• Retain benefits knowledge.
• Attend client specific training.
• Ensure customer satisfaction.
• Document all calls.

WHAT YOU'LL NEED

• Experience in customer service or sales experience in person or in a call center.
• Ability to work in a fast-paced environment.
• Previous benefits experience preferred.
• Experience with Five9 phone system preferred.
• Bi-lingual Spanish and English preferred.
• Must be detail-oriented and organized with the ability to multi-task.
• Must have excellent punctuality and attendance.

Pay Range - - - Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates-not employees, and leaders-not managers. Everything we do is about the greater "WE"-never "me". While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.

Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies ("Recruiting Vendors"). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy.