Enroller-Benefits Specialist

Brown & Brown; Manasquan (NJ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health Benefits: Medical/Rx, Dental, V

401k

Paid Time Off

Job summary

Winston Benefits, a Brown & Brown company, seeks an Enroller- Benefits Specialist to join our team in a fast-paced environment. You will answer calls, explain and enroll employees in medical, dental, vision, and voluntary benefits, and verify deductions and coverage with each employee.

We provide paid training to obtain a Life, Accident & Health license; bilingual Spanish and English is preferred; punctuality and attention to detail are essential for accuracy and customer satisfaction.

Qualifications

• Experience in customer service or sales in person or in a call center.
• Ability to work in a fast-paced environment.
• Previous benefits experience preferred.
• Experience with Five9 phone system preferred.
• Bi-lingual Spanish and English preferred.
• Must be detail-oriented and organized with the ability to multi-task.
• Must have excellent punctuality and attendance.
• Obtaining Life, Accident & Health insurance license (paid training provided).

Responsibilities

• Answer incoming calls and enroll employees in core benefits and voluntary benefits.
• Explain and review benefits, coverage levels, dependents, and deductions with employees.
• Learn Brown & Brown workflows and enrollment platforms.
• Attend client-specific trainings and document all calls.
• Obtain Life, Accident & Health insurance license (paid training provided).

Skills

Customer service

Sales experience

Bilingual Spanish and English

Attention to detail

Punctuality & attendance

Tools

Five9 phone system

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Winston Benefits, a Brown & Brown company, is seeking a Enroller- Benefits Specialist to join our team!The Enroller Benefits Specialist is responsible for answering incoming calls and will explain and enroll employees in core benefits and voluntary benefits, including medical, dental, and vision plans while ensuring all benefits, coverage levels, dependents covered, and deductions are reviewed and confirmed by the employee.WHAT YOU'LL DO:Quickly learn Brown & Brown workflows, internal and third-party enrollment platforms.Obtain Life, Accident & Health insurance license (paid training provided).Retain benefits knowledge.Attend client specific training.Ensure customer satisfaction.Document all callsWHAT YOU'LL NEED:Experience in customer service or sales experience in person or in a call center.Ability to work in a fast-paced environment.Previous benefits experience preferred.Experience with Five9 phone system preferred.Bi-lingual Spanish and English preferred.Must be detail-oriented and organized with the ability to multi-task.Must have excellent punctuality and attendance.Pay Range- - - HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.Teammate Benefits & Total Well-BeingWe go beyond standard benefits, focusing on the total well-being of our teammates, including:Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability InsuranceFinancial Benefits: ESPP; 401k; Student Loan Assistance; Tuition ReimbursementMental Health & Wellness: Free Mental Health & Enhanced Advocacy ServicesBeyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.Recruiting Vendor Disclosure StatementBrown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (\"Recruiting Vendors\"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.The Power To Be YourselfAs an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.