Employee Benefits Specialist

001 Brown & Brown, Inc; Greensboro (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Mental health resources

Paid time off

Job summary

Brown & Brown in Greensboro, NC is seeking an Employee Benefits Specialist to join our growing team. The role focuses on supporting the Benefits Relationship Manager and delivering high-quality service to our customers.

Key duties include onboarding new clients, processing enrollments and changes, renewals, and drafting employee communications. Strong benefits knowledge and proficiency with Word, Excel, and PowerPoint are valued.

Qualifications

• 1+ years of employee benefits experience.
• Proficient knowledge in Microsoft Word, Excel, and PowerPoint in Windows environment.
• Problem solving, critical thinking, excellent written and verbal communication, exceptional customer service and interpersonal skills.
• High school diploma required.

Responsibilities

• Support Benefits Relationship Managers in servicing benefit consulting responsibilities.
• Aid onboarding new customers by gathering and reviewing documents for completeness.
• Assist with enrollment adds, terms, or changes to employee enrollments.
• Prepare renewal and installation paperwork and related compliance documents.
• Draft employee communication materials for peer review.
• Communicate with carriers regarding billing discrepancies or simple claims issues.

Skills

Employee benefits

Microsoft Word

Microsoft Excel

PowerPoint

Communication skills

Customer service

Detail oriented

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking an Employee Benefits Specialist to join our growing team in Greensboro, NC.

The purpose of the Employee Benefits Specialist is to provide prompt, efficient, and high-quality support within a high-volume insurance center.

The focus of the role is assisting the Benefits Relationship Manager in the servicing of the benefit consulting responsibilities for our customers. Applying technical expertise to retain customers and administer marketing and renewal functions.

How You Will Contribute Support a team of Benefits Relationship Managers. Basic level of compliance, benchmarking, renewal & marketing, reporting & analytics and able to perform these functions with little guidance. Aid with onboarding new customers by gathering necessary documents, then reviewing documents prior to submission for completeness. Assist customers with daily service functions and frequent ad hoc requests. Create, review and edit employee benefit guides, benefit manuals and other customer materials as requested. Communicate with carriers regarding customer billing discrepancies or simple claims issues Draft employee communication materials for peer review by fellow SBI Service Team Members Assist with processing adds, terms or changes to employee enrollments Gathering and preparing renewal and installation paperwork Compliance Document Creation and/ review Support in crafting alternative renewal options/presentations for customers, new business. Including requesting quotes from carriers directly as needed. Other duties may be assigned.

Licenses and Certifications: Must have and maintain active Life, Accident & Health Licenses or successfully obtain the licenses in the state of residence within the first 3 months of employment.

Skills & Experience to Be Successful

1+ years of employee benefits experience with a thorough understanding and knowledge of employee benefits. Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, and Power Point. Problem solving, critical thinking, excellent written and verbal communication, exceptional customer service and interpersonal skills. High school diploma. Detail oriented with excellent organizational skills.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, The Power to Be Yourself. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.

Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy.