English-Speaking Customer Service Representative, Digital Advertising (Lisbon)

CallForTalents; United States; Remote; USD 15.000 - 24.000; Vollzeit

Zusammenfassung

Ocupacao in Lisbon is seeking a Customer Service professional to deliver excellent support and manage customer interactions, primarily in English, within a dynamic advertising technology environment. This is an on-site role.

The package includes a monthly gross salary, a welcome bonus paid in monthly installments during the first year, a daily food allowance, and an attendance bonus. Relocation assistance is not provided.

Qualifikationen

• Fluent English required.
• Experience in paid campaign management is mandatory.
• Experience in Digital Marketing.
• Strong customer service-oriented skills.
• Availability to work rotational shifts.

Aufgaben

• Provide excellent support and manage customer interactions in English.
• Work within a fast-paced advertising technology environment.

Kenntnisse

Fluent English

Paid campaign management

Digital Marketing

Customer service

Jobbeschreibung

Join a leading customer experience team in Lisbon as a Customer Service professional.

In this on-site role, you will provide excellent support and manage customer interactions, primarily in English, within a dynamic advertising technology environment.

Key points

• Location: Lisbon, Portugal, a vibrant capital known for its rich history, picturesque landscapes and dynamic cultural scene, offering a high quality of life
• Work model: On-site
• Language: English
• Schedule: Initially Monday to Sunday, 07:00 to 19:00, with two shifts (07:00 to 16:00 or 10:00 to 19:00). The schedule may later change to 24/7 rotational shifts with two rotating days off (to be confirmed)
• Compensation: Monthly gross salary, plus a welcome bonus paid in monthly instalments during the first year, a food allowance for each working day, and an attendance bonus
• Relocation: No relocation support provided

Requirements

• Fluent English
• Previous experience in paid campaign management (mandatory)
• Experience in Digital Marketing
• Strong customer service-oriented skills
• Availability to work rotational shifts

Preferred

• Experience in a contact centre or service program for an advertising technology company
• Fluency in social media product usage and a basic understanding of digital advertising