English Department - Coordinator - Office Support

Louisiana State University; United States; On-site; USD 40,000 - 52,000; Full time

Job summary

Louisiana State University seeks a Coordinator - Office Support for the English department's front office. You will manage daily operations, support faculty and students with scheduling and advising, and supervise 2-5 student workers.

Regular site duties include mail handling, room bookings, and document preparation. Responsibilities cover updating the department website and social media, coordinating events, and assisting with accounting-related tasks and training.

Qualifications

• Bachelor's degree or equivalent experience; one year related experience is required.
• Strong administrative, scheduling, and front office skills.

Responsibilities

• 35% - Manage front office operations, supervise 2-5 student workers, and handle mail and keys.
• 30% - Provide scheduling and advising support for faculty and students.
• 20% - Update department webpage and social media; use Omni, Workday, Outlook, Moodle.
• 10% - Assist with travel reimbursements and office supply procurement.
• 5% - Perform other duties as assigned by supervisor.

Skills

Administrative Support

Communication

Customer Service

Data Entry

Detail-Oriented

Microsoft Office

Task Organization

Time Management

Education

Bachelor's degree

Job description

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Job Posting Title: English Department - Coordinator - Office Support Position Type: Professional / Unclassified Department: LSUAM HSS - English - Human Resources (Richard Joseph Landry Jr. (00003150)) Work Location: 0260 O.K. Allen Hall Pay Grade: Professional Hourly Job Description: The Department of English at LSU seeks a Coordinator - Office Support for the departmental front office. This position acts as the central person who manages the flow of all front-office daily operations for the department. This position requires a person that has the knowledge to perform a variety of duties including management of front office operations and student workers and provide support to faculty and students for scheduling, advising, independent study. The Department of English comprises 92 faculty positions (15 professors, 15 associates professors, 8 assistant professors and 46 Instructors), 5 office staff positions, 102 graduate assistants, 2-5 student workers, and we teach about 300 sections and 5,000 students per semester). The total English budget approaches 7 million. As one of the University's “Foundations of Excellence,” the department has markedly increased its efforts to hire top-flight faculty, and it has expanded the number and range of faculty research grants (from the LSU Office of Research, local arts organizations, the LSU Board of Regents, state government, and national agencies).

Job Responsibilities

• 35% - Management: Responsible for all front office operations, using experience, independent judgment, and initiative to organize daily operations. Maintains orderly appearance and function of the front office. Evaluates office operations and devises ways to improve efficiency. Directs the sorting and distribution of incoming and outgoing mail and packages for faculty and staff of almost 200. Maintains mailroom and issues mail slots to faculty. Responds to written and verbal inquiries regarding the operations of the English department or other departments on the LSU campus. Create and distribute memos and documents, e.g. advisors’ schedules, tutor lists, grade appeal procedures, grade appeals committee members’ schedules. Handle confidential documents (e.g. exams, faculty evaluations, performance reviews). Maintain accurate list of individual emails and various distribution lists, according to function. Distribute office/building keys, keep a database that tracks who has what key. Distribute supplies, keep a database that tracks supply use. Trains and supervises 2-5 student office assistants. Sets schedules and assignments. Develops student office assistant manual to use in training student assistants.
• 30% - Faculty and Student Support: Posts class and office-hour cancellation notices if instructed to do so by faculty. Makes long distance calls for faculty. Copy exams for faculty and set up a system to make sure they are stored in a secure location for for pickup. Issues and sets up copy codes to run departmental copier/scanner/printer for almost 200 faculty and staff according to course and work load. Provides scheduling for seminar rooms and opens rooms prior to class time. Reserves classrooms with the Registrar’s office for faculty meetings. Schedules publisher’s book fairs and announces events to the faculty in accordance with the English department’s Book Fair Policy. Assists in coordinating English department campus events such as Career Day and English Major’s Day. Answers students’ questions regarding English requirements and office policy. Refers to departmental advisors when necessary. Provides forms and/or instructions for grade appeals, transfer of credits, and tutorial programs. Answers general questions regarding registration, class availability, add/drop dates, and exam dates.
• 20% - Webpage/Social Media/Technical: Update the English Department webpage and social media sites on a DAILY and WEEKLY basis for items such as new events, features – news about successful graduate, etc. Post articles or links as needed, make corrections or additions as needed. Be familiar with Omni, Social Media, Workday, Outlook and Moodle. Be familiar with university requirements for ADA compliance for webpages. Create and distribute electronic surveys and ballots as needed.
• 10% - Accounting support and cross-training: Work with the Accountant 2 to purchase office supplies and other items as needed. Coordinate with faculty to insure that all travel reimbursement forms are prepared accurately before turning in to the Accountant 2 as needed during peak periods or end of fiscal year.
• 5% - Perform other duties as needed and assigned by supervisor and/or chair and directors in the administrative office.

Minimum Qualifications

• Education Level: Bachelor's LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description
• Years of Experience: One year related experience

Skills Needed: Administrative Support, Communication, Customer Service, Data Entry, Detail-Oriented, Microsoft Office, Task Organization, Time Management Preferred Skills:

Posting Date: September 22, 2026 Closing Date (Open Until Filled if No Date Specified): January 20, 2027

Additional Position Information

• Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
• Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N): LSU is an Equal Opportunity Employer. All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world-class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.