Engineering Process Improvement Lead

City of Fort Wayne; Fort Wayne (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Paid holidays

Retirement benefits

Job summary

City Utilities Engineering seeks a Program Manager I to lead process improvement and innovation across engineering teams. You will turn data, ideas, and technology into practical changes that improve efficiency, customer service, and reduce costs.

The role requires coordinating across staff, pilots, and new tools to ensure lasting impact. Responsibilities include analyzing workflows, developing Lean/Six Sigma strategies, establishing performance measures, and guiding hiring, training, and daily

Qualifications

• Bachelor's degree in Industrial/Systems/Operations Engineering or related field, or an associate degree with 10+ years of leadership in operations.
• 5+ years of experience using Lean, Six Sigma, or continuous improvement methods.
• Strong leadership, communication, change management, analytical, and problem-solving skills.
• Experience with Microsoft Office, including Excel pivot tables, PowerPoint, and Word.
• Ability to collaborate with engineering teams, operations staff, consultants, vendors, and government bodies.

Responsibilities

• Lead process improvement initiatives across teams to improve efficiency and reduce costs.
• Identify bottlenecks in workflows and guide change.
• Introduce new tools and coordinate pilot programs.
• Establish performance measures, track results, and report savings.
• Supervise employees and support hiring, training, and performance management.

Skills

Leadership

Communication

Change management

Analytical thinking

Problem solving

Project management

Education

Bachelor's degree in Industrial Engineering, Systems Engineering, Operations Management, or related field

Associate degree with 10+ years experience leading operations and process improvement

Tools

Excel

PowerPoint

Word

Job description

City Utilities Engineering seeks a Program Manager I to lead process improvement and innovation across engineering teams. You will turn data, ideas, and technology into practical changes that improve efficiency, customer service, and reduce costs.

The role requires coordinating across staff, pilots, and new tools to ensure lasting impact. Responsibilities include analyzing workflows, developing Lean/Six Sigma strategies, establishing performance measures, and guiding hiring, training, and daily