Quality Process Improvement Consultant

Austin, Texas; Austin (TX); On-site; USD 76,000 - 96,000; Full time

Job summary

Austin Energy is seeking a Business Process Consultant to support process improvement efforts for the City of Austin Utilities. You will lead project work plans, analyze data, and facilitate stakeholder engagement while guiding teams through change initiatives and performance measurement.

The role requires a Bachelor’s degree with 3+ years experience in process improvement, contract management, and data-driven decision making. Regular work hours with potential after-hours as needed.

Qualifications

• Bachelor's degree in related field with at least 3 years of experience in process improvement or consulting.
• Experience analyzing data and presenting recommendations to leadership.

Responsibilities

• Lead multiple process improvement teams and develop project work plans.
• Facilitate stakeholder analysis and communication plans for process improvement initiatives.
• Identify data requirements, perform analyses, and present actionable recommendations.

Skills

Process improvement

Project management

Stakeholder engagement

Data analysis

Change management

Education

Bachelor's degree

Job description

Austin Energy is seeking a Business Process Consultant to support process improvement efforts for the City of Austin Utilities. You will lead project work plans, analyze data, and facilitate stakeholder engagement while guiding teams through change initiatives and performance measurement.

The role requires a Bachelor’s degree with 3+ years experience in process improvement, contract management, and data-driven decision making. Regular work hours with potential after-hours as needed.