Engineering Operations Administrator - Hybrid Support Lead

EY; Phoenix (AZ); Hybrid; USD 82,000 - 152,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

401(k) plan

Paid time off

Job summary

EY in the United States seeks an Engineering Administrator to be the operational backbone of a fast-moving engineering organization. This dedicated admin role removes friction for engineers, coordinating across functions and handling recurring and one-off tasks to keep the team productive and compliant.

You will own licensing, procurement, budgets, onboarding, asset inventory, access management, and documentation.

Qualifications

• Bachelor’s degree in a related field.
• 3+ years in an administrative, operations, procurement, or coordination role, ideally supporting a technical or professional-services team.
• Experience managing recurring processes such as renewals, procurement, budgets, or vendor coordination.
• Strong proficiency with Microsoft 365 (Outlook, Excel, Word, SharePoint) or equivalent office productivity tools.
• Proven ability to track and manage multiple workstreams and deadlines simultaneously with a high degree of accuracy.
• Excellent interpersonal and communication skills, with a professional and approachable manner.
• A self-starter mindset with the reliability to own tasks end to end with minimal oversight.

Responsibilities

• Own the software license lifecycle: procuring, renewing, tracking, reallocating, and retiring licenses and SaaS subscriptions.
• Manage vendor and supplier relationships: coordinating quotes, contracts, renewals, and points of contact; liaison for tooling and services providers.
• Handle procurement and purchasing: raising purchase requests and orders; tracking approvals; reconciling invoices; following items through delivery.
• Track and support the team’s operational budget: monitoring spend against tooling and licensing budgets; flagging variances; maintaining records for leadership.
• Coordinate onboarding and offboarding logistics: accounts, hardware, access requests, tool provisioning, deprovisioning when people move on.
• Maintain hardware and asset inventory: tracking equipment, coordinating repairs and replacements, keeping records.
• Administer access and account requests: submitting, tracking, and following up on approvals across systems and tools.
• Keep team documentation organized: trackers, distribution lists, shared drives, SOPs and reference materials.
• Support compliance and audit readiness: licensing, procurement, asset records, internal reporting.
• Serve as a central point of coordination: fielding questions, routing requests, resolving operational issues.

Skills

Organizational skills

Attention to detail

Proactive

Communication

Cross-functional coordination

Judgment & discretion

MS 365 proficiency

Calm under pressure

Education

Bachelor’s Degree in a related field

Tools

Microsoft 365

Outlook

Excel

SharePoint

Job description

EY in the United States seeks an Engineering Administrator to be the operational backbone of a fast-moving engineering organization. This dedicated admin role removes friction for engineers, coordinating across functions and handling recurring and one-off tasks to keep the team productive and compliant.

You will own licensing, procurement, budgets, onboarding, asset inventory, access management, and documentation.