Engineering Manager: Reliability, Platform & Growth

Starbucks Corp.; Nashville (TN); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Starbucks equity program

Job summary

Starbucks Coffee Company is seeking an experienced Manager, Engineering to lead a team delivering reliable, secure, and scalable technology solutions that power partner and customer experiences. You will drive operational excellence, enable developer productivity, and ensure high‑performing infrastructure across Starbucks engineering teams.

The role focuses on leading incidents, changes, releases, and problem management while maintaining security and regulatory standards.

Qualifications

• Bachelor’s degree or related field required.
• Experience with cloud or highly virtualized environments.
• Experience with monitoring, logging, and alerting tools.

Responsibilities

• Lead engineering operations and reliability to ensure stability and performance.
• Enable development teams by partnering with engineers to resolve issues and support build/release processes.
• Drive Incident, Change, Release, and Problem Management practices with monitoring and alerting solutions.
• Ensure secure and compliant systems aligned with security standards (PCI, SOX).
• Automate processes to improve efficiency, scalability, and reliability.
• Coach and manage engineers, driving engagement and growth within the team.
• Collaborate across teams and vendors to achieve business outcomes.

Education

Bachelor’s degree in Computer Science or related field

Job description

Starbucks Coffee Company is seeking an experienced Manager, Engineering to lead a team delivering reliable, secure, and scalable technology solutions that power partner and customer experiences. You will drive operational excellence, enable developer productivity, and ensure high‑performing infrastructure across Starbucks engineering teams.

The role focuses on leading incidents, changes, releases, and problem management while maintaining security and regulatory standards.