Engineering Manager: Reliability & Developer Enablement

Starbucks; Nashville (TN); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer match

Tuition coverage for a bachelor’s degree

Job summary

Starbucks seeks a Manager, Engineering to lead a team delivering reliable, secure, and scalable technology solutions for engineering teams. This role involves driving operational excellence, enabling developer productivity, and ensuring high-performing systems that enhance partner and customer experiences.

The ideal candidate has over 8 years of experience in software development or systems engineering and will manage projects effectively while fostering team growth. Starbucks offers comprehensive benefits including medical coverage and education reimbursement.

Qualifications

• 8–10 years of experience in software development, systems engineering, or infrastructure operations.
• 5+ years managing complex systems or application development projects.
• 3–5 years leading or managing technical teams.

Responsibilities

• Lead engineering operations and reliability, overseeing system configuration, monitoring, maintenance, and support.
• Enable development teams by partnering closely with engineers.
• Drive operational excellence through Incident, Change, Release, and Problem Management practices.

Skills

Software development

Systems engineering

Infrastructure operations

Team leadership

Project management

Cloud environment experience

Networking fundamentals

Scripting or programming languages

Education

Bachelor’s degree in Computer Science or related field

Tools

Python

Java

Go

Job description

Starbucks seeks a Manager, Engineering to lead a team delivering reliable, secure, and scalable technology solutions for engineering teams. This role involves driving operational excellence, enabling developer productivity, and ensuring high-performing systems that enhance partner and customer experiences.

The ideal candidate has over 8 years of experience in software development or systems engineering and will manage projects effectively while fostering team growth. Starbucks offers comprehensive benefits including medical coverage and education reimbursement.