Engineering Key Account Manager - Hybrid, Global Travel

NGK Ceramics Polska; Novi (MI); Hybrid; USD 100,000 - 150,000; Full time

Job summary

NGK Automotive Ceramics USA, Inc. in Novi, MI is seeking an Engineering Key Account Manager to lead the business relationship with major automotive manufacturers.

The role blends technical product support with strategic account management, requiring an engineering degree and experience in application engineering or engineering accounts. This hybrid position expects 2-3 days in the office, with interaction across Product Management, BS and HQ to meet customer needs and drive sales and

Qualifications

• Bachelor's degree in engineering or equivalent.
• 3–5 years of direct experience as application engineer or similar.
• Experience with emissions ceramics and related processes preferred.
• Strong customer interface and negotiation skills.
• Excellent communication and interpersonal abilities; computer literate.

Responsibilities

• Lead all interactions with the Customer and own the business account.
• Hit sales and profit targets while maintaining price levels.
• Coordinate with PM/BS to address customer requirements.
• Negotiate contracts and pricing with customers, with HQ support.
• Support customer audits and visits to NGK facilities.
• Promote NGK products into customer development and production programs.

Skills

Engineering knowledge

Emissions ceramics

Coater experience

Canner experience

Customer negotiation

Communication skills

Interpersonal skills

Computer literate

Education

Bachelor's degree in engineering or equivalent

Master’s degree preferred

Job description

NGK Automotive Ceramics USA, Inc. in Novi, MI is seeking an Engineering Key Account Manager to lead the business relationship with major automotive manufacturers.

The role blends technical product support with strategic account management, requiring an engineering degree and experience in application engineering or engineering accounts. This hybrid position expects 2-3 days in the office, with interaction across Product Management, BS and HQ to meet customer needs and drive sales and