Engineering Helper

Four Seasons Hotels and Resorts; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Four Seasons Hotel New York Downtown is seeking an Engineering Helper who embodies our standards of service. You will perform painting, repair and maintenance tasks on hotel systems, ensuring safe, clean and well‑maintained spaces for guests and Associates.

This role reports to Engineering Management in New York Downtown and requires basic building trades knowledge, strong English, and a proactive, organized approach. Experience in refrigeration preferred; Local NY area work is typical.

Qualifications

• High school education or equivalent required.
• 3 months to 1 year of related experience.
• Refrigeration experience and/or certification preferred.

Responsibilities

• Maintain the physical property and furnishings of a luxury hotel.
• Respond to inquiries and problems promptly and professionally.
• Assist with preventive maintenance programs and safety procedures.
• Repair and service hotel equipment including electrical, plumbing, HVAC.

Skills

Building maintenance

Electrical knowledge

Plumbing basics

English communication

Education

High school diploma or equivalent

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.

Engineering Helper

Four Seasons Hotel New York Downtown

OUR VISION

We are New York’s Luxury Lifestyle Icon.

OUR MISSION

To inspire meaningful connections…

To curate exceptional experiences…

To deliver passionate service…with kindness, care and a commitment to excellence

Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.

OUR PURPOSE

To Enrich the Lives of Employees, Guests and the Community around us

OUR VALUES

We think differently

We are client obsessed

We have passion

We own it

We truly care about each other

We have integrity

Join Our Team

The Four Seasons Hotel New York Downtown is looking for a Engineering Helper who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Engineering Helper, you will be accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.

This position reports to the Engineering Management for New York Downtown.

WHO YOU ARE

Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Engineering Helper, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition.

You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro‑active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.

BASIC PURPOSE

Perform painting work including, but not limited to: paint-ins, wall paper hanging, plastering, and chalking, refinishing projects, provide service and repairs to hotel equipment including electrical, plumbing, fire & safety, HVAC refrigeration, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

ESSENTIAL FUNCTIONS

1. The ability to maintain the physical properly and furnishings in a manner consistent with that of a luxury hotel.

1. The ability to patch, paint, plaster interior and exterior surfaces.
2. The ability to maintain brushes and rollers in good condition.
3. The ability to complete all assigned work in a safe and complete fashion.
4. The ability to use all safety precautions at all times when using tools, chemicals, ladders, or other potentially dangerous equipment or supplies.
5. The ability to install and repair of vinyl and paper wall coverings.
6. The ability to complete all assigned projects in a timely fashion.
7. The ability to ensure a clean neat, and organized work area.
8. The ability to conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels.
9. The ability to handle and report any accident immediately, no matter how minor.
10. The ability to maintain a good working relationship with other employees.
11. The ability to respond properly in any hotel emergency or safety situation.
12. The ability to perform other tasks or projects as assigned by hotel management and staff.
13. The ability to concentrate on projects concerned with the Rooms Preventive Maintenance Program.
14. The ability to clean all stations in Engineering and maintain a neat and organized department.
15. The ability to respond to all guest complaints regarding the maintenance of their room or public area in a timely manner.
16. The ability to perform preventative maintenance in guest rooms and public areas.
17. The ability to repair an assortment of items brought to the shop by other departments.
18. The ability to respond to all emergency conditions such as fires, power failures, etc.
19. The ability to conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels.
20. The ability to understand all guest room electrics and plumbing, drapes & sheers, wiring in the bathroom, and hardware.
21. The ability to maintain a good working relationship with other employees, providing instruction and encouragement as needed.
22. The ability to ensure a clean, neat, and organized work area.
23. The ability to conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels.
24. The ability to handle and report any accident immediately, no matter how minor.
25. The ability to respond properly in any hotel emergency or safety situation.
26. The ability to perform other tasks or projects as assigned by hotel management and staff.

NON-ESSENTIAL FUNCTIONS

Lifting equipment up to 40 lbs. Assisting in hotel’s effort to conserve energy

KNOWLEDGE AND SKILLS

• Education: High school education or equivalent experience
• Experience:
  • Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organizations.
  • Has 5 Certificate of Occupancy requirements.
  • _ Refrigeration experience and/or associated certification preferred _
• Skills and Abilities:
  • Requires a working technical knowledge of general building maintenance.
  • Working knowledge is generally learned on-the
  • Job or through a series of professional certifications.
  • Requires knowledge of the ability to operate
  • computer equipment.
  • Ability to read and speak and write English.
• Travel required: None
• Hours required: Eight hour shift; scheduled days and times may vary based on need.
• Must be Local 94 member

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com

http://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://twitter.com/fsnydowntown

https://www.facebook.com/FourSeasonsHotelNewYorkDowntown

We look forward to receiving your application

Hourly Rate of pay- $40.00

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal