Engineering Academic Success Lead

Arizona State University; Tempe (AZ); On-site; USD 58,000 - 68,000; Full time

Job summary

Arizona State University’s Ira A. Fulton Schools of Engineering seeks an Academic Success Advising Manager to lead the undergraduate advising team, ensuring high-quality student services aligned with degree progression and career readiness.

You will supervise staff, collaborate with directors, and drive program initiatives. The role requires a bachelor's degree and relevant experience, with salary in the mid-to-high range for the campus.

Qualifications

• Bachelor's degree and three (3) years of experience in the area; or equivalent combination of experience/training.
• Experience in higher education academic advising and online/accelerated masters programs is preferred.
• Experience with student outreach, recruitment, retention initiatives, and program and staff leadership.

Responsibilities

• Hire, onboard, and manage performance of undergraduate academic success advising staff.
• Lead and supervise advising staff to support recruitment, retention, and degree completion.
• Set performance goals, act as team leader, and coordinate with directors and chairs.
• Collaborate with faculty and administrators to implement policies supporting college goals.
• Use data to evaluate program efficacy and plan improvements.
• Maintain documentation for staff training and development.
• Understand university policies and manage day-to-day and longer-term projects.
• Represent the department on committees and serve as liaison to students and staff.

Skills

Supervisory leadership

Project management

Customer service

Written and verbal communication

Organizational skills

Data interpretation

Teamwork & collaboration

Education

Bachelor's degree

Tools

PeopleSoft

MS Office

Adobe Acrobat

Salesforce

Job description

Arizona State University’s Ira A. Fulton Schools of Engineering seeks an Academic Success Advising Manager to lead the undergraduate advising team, ensuring high-quality student services aligned with degree progression and career readiness.

You will supervise staff, collaborate with directors, and drive program initiatives. The role requires a bachelor's degree and relevant experience, with salary in the mid-to-high range for the campus.