Academic Success Advisor, Teacher Preparation

Arizona State University; Ames (IA); On-site; USD 46,000 - 52,000; Full time

Job summary

Arizona State University’s Mary Lou Fulton College for Teaching and Learning Innovation seeks a collaborative Academic Success Advisor who provides direct student-facing support to undergraduates. You will use evidence-based advising, engage with diverse learners, and help students pursue academic, professional, and personal goals.

The role is part of a multidisciplinary superteam and partners with advising, career development, enrollment services, and faculty to promote persistence, belonging,

Qualifications

• Bachelor's degree or equivalent combination of experience/training.
• Evidence-based academic advising knowledge.
• Commitment to student-centered service and diverse student populations.
• Experience advising, teaching, or student services in higher education.
• Strong interpersonal, communication, and presentation skills.

Responsibilities

• Advise education majors and related programs in campus immersion and online formats.
• Build relationships and serve as a trusted guide throughout students' educational journeys.
• Collaborate with a multidisciplinary team to support student success and retention.
• Guide students through academic planning, goal setting, and career exploration.
• Utilize advising tools to monitor progress and document student feedback.

Skills

Student advising principles

Interpersonal skills

Communication skills

Education

Bachelor's degree or equivalent experience

Master's degree in Student Affairs, Education, Counseling or closely related field

Tools

Salesforce

Advisor Portal

Job description

Job Profile:

Academic Advisor 1

Job Family: Academic Advising

Time Type: Full time

Minimum Qualifications:

Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:

Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes

Job Description:

Salary Range: $46,300 - $52,000 per year; DOE

ASU's Mary Lou Fulton College for Teaching and Learning Innovation (MLFC) seeks a collaborative, student-centered Academic Success Advisor who is passionate about helping learners navigate their educational journey and achieve their academic, professional, and personal goals. At MLFC, advising extends beyond course selection and degree planning. Academic Success Advisors serve as trusted partners who connect students to the people, resources, experiences, and opportunities that support persistence, belonging, and career readiness.

This position serves as part of a superteam, a multidisciplinary team organized around student populations and academic pathways to provide coordinated, student-centered support. Advisors work as part of an integrated team that shares responsibility for student success and leverages the collective expertise of colleagues across advising, student support, career development, field experiences, enrollment services, and academic programs.

Mary Lou Fulton College for Teaching and Learning Innovation operates on both the Tempe and West Valley campuses. This position is primarily located at West Valley campus , however, travel to the other ASU campuses is required on occasion. Campus assignment will be confirmed at time of employment based on the needs of the department and the candidate.

Essential Duties:

• Advise education majors, including students pursuing multiple majors, minors, graduate programs and certificates, in both campus immersion and online modalities.
• Build meaningful relationships with students and serve as a trusted guide throughout their educational journey.
• Serve as part of a multidisciplinary superteam, to p r ovide holistic academic advising support for students, working collaboratively with student support, care coordination, workforce, and operational partners.
• Provide student-centered guidance throughout the academic planning, goal setting, and career exploration.
• Utilize degree tracking tools, Salesforce, Advisor Portal, and other reporting systems to monitor student academic progress, document student interest and feedback, and support timely progress toward degree completion.
• Respond to student questions and concerns; work with students to resolve issues, promote satisfaction with their program, and support successful progress to completion.
• Utilize data, technology, and predictive indicators to identify opportunities for proactive outreach and intervention.
• Partner in the planning and delivery of welcome events, academic advising updates, training sessions, new student experiences, and retention-focused initiatives.
• Work closely and collaboratively with supervisors, faculty, staff, university administrators, and superteam partners to implement policies, practices, and coordinated workflows in support of college, department, and university goals.
• Assist students in navigating university policies, academic requirements, and institutional processes.
• Serve as an advocate for students while balancing institutional policies and academic expectations.
• Promote a culture of accountability, inclusion, innovation, authenticity, and care in all interactions.
• Work collegially across the university to facilitate comprehensive student support and contribute to shared accountability for student outcomes.

Desired Qualifications:

• Evidence of a master's degree in Student Affairs, Education, Counseling or closely related field
• At least one (1) year previous experience in advising, teaching in the college/university environment, recruitment, or student services
• Knowledge of evidence-based academic advising principles and practices.
• Knowledge of ASU's academic structure, programs, policies, and student support resources.
• Demonstrated commitment to student-centered service and supporting a diverse student population.
• Experience assessing student needs, providing appropriate guidance, and making referrals to campus resources.
• Demonstrated interpersonal, communication, and presentation skills, with the ability to build effective relationships with students, faculty, staff, and university partners.
• Demonstrated leadership, collaboration, and teamwork skills.
• Experience adapting to changing priorities, technologies, policies, and processes in a fast-paced environment.
• Experience c