Engineer Sales Sr

Shentel; Harrisonburg (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

Shentel in Harrisonburg, VA seeks a Senior Sales Engineer to provide technical sales support to the Sales team and mid to large Enterprise and Wholesale customers. You will articulate technology and product positioning to both business and technical users, and identify technical issues to assure customer satisfaction through all relationships throughout the sales cycle.

This role collaborates with Project Management to deliver network solutions on time and within budget, participates in

Qualifications

• Education and experience as described in requirements.
• 7+ years of engineering experience in network architecture.

Responsibilities

• Provide technical sales support to Sales for Enterprise and Wholesale customers.
• Articulate technology and product positioning to business and technical users.
• Identify technical issues to assure customer satisfaction throughout the sales cycle.
• Collaborate with Project Management to deliver network solutions on time and within budget.
• Assist Marketing and Sales with defining product specifications and price proposals.
• Establish and maintain strong business relationships and develop technical complex solutions.
• Create and present technical applications and conduct executive briefings.

Skills

Self-motivated

Independent judgment

Interpersonal communications

Written communications

Oral communications

Customer communications

Problem solving

Leadership

Education

Four year degree in engineering/technology

7+ years of network architecture experience

Job description

Job Summary

Senior Sales Engineer is responsible for providing technical sales support to the Sales team and mid to large Enterprise and Wholesale customers. The Senior Sales Engineer must be able to articulate technology and product positioning to both business and technical users, as well as identify technical issues to assure customer satisfaction through all relationships throughout the sales cycle. This employee will be responsible for collaborating with Project Management to deliver network solutions in a timely manner and within budget, actively participating in the top-level configuration of network systems, assisting Marketing and Sales departments with defining product specifications and preparation of technical and price proposals. Responsibilities include establishing and maintaining strong business relationships, identifying opportunities and developing technical complex strategic solutions to prospects and customers, creating and presenting technical applications, conducting executive briefings and training Sales on emerging technologies, solutions and industry trends.

Qualification Requirements

• Education: Four year degree in a relevant engineering or technology field preferred. Other candidates with a strong technical background and substantial industry experience will be considered.
• Experience Level: 7+ years of relevant engineering experience in network architecture, including design, developing and implementing enterprise level networks.
• Self-motivated, able to exercise independent judgment.
• Demonstrated excellent interpersonal, written and oral communications skills.
• Effective customer communications and customer service skills.
• Excellent problem solving and leadership skills.

Knowledge

• Working knowledge of the following areas: Multi-Protocol Label Switching (MPLS), Optical Networking, LAN/MAN/WAN technologies.
• Voice Network technologies and protocols (VoIP, SIP, MGCP)
• Access technologies (FTTH, DSL, DOCSIS, MetroEthernet)
• Transport technologies (Ethernet, DWDM, SONET, ROADM)

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

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