Telecom Performance Technician I - Field Technician

Shentel in; Marietta (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Shentel in Marietta, OH is seeking a Telecom Performance Technician I - Field Technician. Install and support commercial voice, video, and data services across fiber networks, assist with deployments and upgrades, and provide remote diagnostics and maintenance at headends, hubs, POPs, and customer sites.

Requires CCNA/CCNP preferred and an Associate's Degree; 3+ years in advanced technician roles. Up to 25% travel; outdoor work; lifting up to 70 lbs; join a dynamic telecom team.

Qualifications

• CCNA/CCNP or equivalent work experience preferred.
• Associate's Degree in Electronics/Networking/Electrical engineering preferred.
• 3+ years of Advanced Technician experience required.

Responsibilities

• Install and support commercial voice, video, and data customers across fiber networks.
• Assist with commercial fiber deployments during optical network upgrades.
• Provide technical support, remote diagnostics, maintenance and installation of equipment in headends, hubs, POP sites and customer locations.
• Integrate new technologies and network upgrades to support broadband fiber/coax connectivity.

Skills

CCNA/CCNP preferred

Education

Associate's Degree in Electronics/Networking/Electrical engineering

Job description

Telecom Performance Technician I - Field Technician (Finance)

As part of a team, install and support commercial voice, video, and data customers across our fiber networks, assist with commercial fiber deployments during optical network commercial upgrades. Provide technical support, remote diagnostics, maintenance and installation of equipment in (Headends, Hubs, POP sites and commercial customer locations). This will include integrating new technologies and network system upgrades into existing Shentel network infrastructure to support broadband fiber/coax network connectivity for data, voice and video services. Position to support the area based on areas listed above.

Certifications & Experience:

• Cisco Certified Network Associate (CCNA/CCNP) or equivalent work experience is preferred.
• Associate's Degree in Electronics/Networking/Electrical engineering is preferred.
• 3+ years of experience in an Advanced Technician role (Shentel Broadband or Maintenance Tech) or equivalent industry experience is required.

Environmental Requirements:

• Factors affecting environmental conditions will vary depending on the assigned work area and task.
• Ability to climb ladders and work in high places.
• Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations.
• Up to 25% daily travel time may be required.
• Lifts and carries loads of 70 lbs. or more, works in spaces such as hubs/HE/POP/Network rooms, works while standing 50 -70% of the time and performs work near power sources.

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or [e-mail]. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

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