Engineer Sales Sr

Shentel; Waynesboro (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Shentel is seeking a Senior Sales Engineer to deliver technical sales support for mid to large Enterprise and Wholesale customers in the Mid-Atlantic region. You will articulate technology and product positioning to business and technical users, and identify issues to ensure customer satisfaction throughout the sales cycle.

You will collaborate with Project Management to deliver network solutions, participate in top-level configuration, and help prepare technical and price proposals while

Qualifications

• Bachelor-level or higher engineering/technology degree completed.
• 7+ years in network architecture, design and enterprise implementation.
• Strong communication, leadership and customer-facing skills.

Responsibilities

• Provide technical sales support to Sales for enterprise and wholesale customers.
• Articulate product positioning to business and technical users across cycles.
• Collaborate with Project Management to design timely, on-budget network solutions.

Skills

7+ years experience

Leadership

Communication

Self-motivated

Customer service

Education

Four year degree in engineering or technology

Tools

MPLS

Optical Networking

LAN/WAN technologies

VoIP

SIP

MGCP

FTTH

DOCSIS

MetroEthernet

DWDM

SONET

ROADM

Job description

Posted Tuesday, August 11, 2026 at 4:00 AM

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies.The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber:Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com .

Job Summary

Senior Sales Engineer is responsible for providing technical sales support to the Sales team and mid to large Enterprise and Wholesale customers. The Senior Sales Engineer must be able to articulate technology and product positioning to both business and technical users, as well as identify technical issues to assure customer satisfaction through all relationships throughout the sales cycle. This employee will be responsible for collaborating with Project Management to deliver network solutions in a timely manner and within budget, actively participating in the top-level configuration of network systems, assisting Marketing and Sales departments with defining product specifications and preparation of technical and price proposals. Responsibilities include establishing and maintaining strong business relationships, identifying opportunities and developing technical complex strategic solutions to prospects and customers, creating and presenting technical applications, conducting executive briefings and training Sales on emerging technologies, solutions and industry trends.

Qualification Requirements

• Education: Four year degree in a relevant engineering or technology field preferred. Other candidates with a strong technical background and substantial industry experience will be considered.
• Experience Level: 7+ years of relevant engineering experience in network architecture, including design, developing and implementing enterprise level networks.
• Self-motivated, able to exercise independent judgment.
• Demonstrated excellent interpersonal, written and oral communications skills.
• Effective customer communications and customer service skills.
• Excellent problem solving and leadership skills.

Knowledge

• Working knowledge of the following areas: Multi-Protocol Label Switching (MPLS), Optical Networking, LAN/MAN/WAN technologies.
• Voice Network technologies and protocols (VoIP, SIP, MGCP)
• Access technologies (FTTH, DSL, DOCSIS, MetroEthernet)
• Transport technologies (Ethernet, DWDM, SONET, ROADM)

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact aHR Representative at540-984-5241 or [e-mail] you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.