Engineer

Tata Consultancy Services; Charlotte (NC); On-site; USD 50,000 - 55,000; Full time

Job summary

A leading IT services company is seeking a Desktop Support Engineer at entry level in Charlotte, NC. This role involves providing reliable desktop support for Windows and Mac systems, requiring strong technical knowledge and excellent communication skills. Candidates should have a Bachelor of Computer Science and be ready to solve hardware and software issues collaboratively with internal teams. Competitive salary range is offered, alongside a full-time employment contract.

Qualifications

• Strong technical knowledge in desktop support, especially for Windows and Mac.
• Ability to troubleshoot hardware and software issues effectively.
• Experience with printers and network setup.

Responsibilities

• Provide desktop support for Windows and Mac environments.
• Troubleshoot and resolve hardware and software issues.
• Collaborate with teams to ensure efficient support.

Skills

Strong knowledge of Windows operating systems

Strong knowledge of Mac operating systems

Troubleshooting hardware issues

Troubleshooting software issues

Communication skills

Education

Bachelor of Computer Science

Job description

Tata Consultancy Services – Desktop Support Engineer (Entry Level) – Charlotte, NC

Job Overview: Join a team focused on delivering reliable desktop support for Windows and Mac environments. This role requires strong technical knowledge, effective communication, and a collaborative mindset.

Responsibilities

• Strong knowledge of Windows and Mac operating systems, including installation and configuration.
• Familiarity with printers, networks, and network printer installation.
• Troubleshoot hardware and software issues on Windows and Mac operating systems.
• Collaborate with internal teams to resolve complex issues.
• Maintain inventory of hardware assets and ensure proper disposal of obsolete equipment.

Qualifications

• BACHELOR OF COMPUTER SCIENCE

Additional Information

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Engineering and Information Technology
• Industries: IT Services and IT Consulting
• Salary Range: $50,000 – $55,000 a year