Engine Technical Communicator & Solutions Specialist

Mustang; Georgia; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Great Work-Life Balance

On-Premise Clinic

Tuition Reimbursement

Career Growth

Job Stability

Medical/Dental/Vision

401(k) Match

Paid Vacation, Sick Time, Holidays

Job summary

Mustang Cat in Southeast Texas seeks a Technical Communicator to provide expert technical assistance to the dealership and customers, supporting shop and field service teams across multiple sites.

The ideal candidate reads schematics, interprets machining specifications, communicates with CAT engineers, and collaborates with parts and sales to resolve issues and improve service revenue.

Qualifications

• College degree in Diesel Technology or Ag Mechanization or related field.
• Equivalent work experience considered in lieu of education.
• Knowledge of internal combustion engines and spark vs compression ignition.

Responsibilities

• Consulting with all stores to resolve technical problems and improve technician competencies.
• Provide technical support for Mustang Power Systems shop and field service departments across multiple sites.
• Communicate with CAT engineers via DSN to resolve issues quickly.

Skills

Technical communication

Problem solving

Customer service

Reading schematics

Education

College degree in Diesel Technology or Ag Mechanization

Tools

Dial bore gauges

Calipers

O.D. micrometers

Depth micrometers

Profilometers

T-gauges

Job description

Mustang Cat in Southeast Texas seeks a Technical Communicator to provide expert technical assistance to the dealership and customers, supporting shop and field service teams across multiple sites.

The ideal candidate reads schematics, interprets machining specifications, communicates with CAT engineers, and collaborates with parts and sales to resolve issues and improve service revenue.