Engagement Specialist Manager

Swipejobs; Irving (TX); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401k options

Opportunity to work with a great team

Job summary

Swipejobs is seeking a Research Engagement Specialist to coordinate client, prospect, and vendor requests in Irving, TX. You will build your skills and resume while contributing to an amazing company.

The role is a contract, full-time position paying $18 per hour, with onsite work in Irving and a move toward remote work. You will manage emails, create SRs in CRM, route requests to appropriate teams, support new associates, and maintain a processing log.

Qualifications

• Bachelor's degree required.
• Strong problem solving skills.
• Written and verbal communication skills.

Responsibilities

• Monitoring assigned email boxes and promptly processing emails into CRM database during working hours.
• Creating Service Requests (SRs) in CRM system as the requests are received.
• Monitoring a general queue for SRs and promptly routing them to the appropriate teams.
• Provide training and shadowing for new associates in this role.
• Maintaining a record of emails processed.

Education

Bachelor's Degree

Job description

Job Description

Our client is seeking a Research Engagement Specialist that will engage directly with clients, prospects, and vendors to coordinate requests! Build your skill set and resume while working for an amazing company.

Details

• $18 per hour pay rate
• Onsite in Irving TX - anticipated to be primarily remote
• Contract
• Full Time

What's in it for you

• Health, Dental, Vision insurance offered
• 401k options
• Opportunity to work with a great team!

Responsibilities

• Monitoring assigned email boxes and promptly processing emails into CRM database during working hours.
• Creating Service Requests (SRs) in CRM system as the requests are received.
• Monitoring a general queue for SRs and promptly routing them to the appropriate teams
• Provide training and shadowing for new associates in this role.
• Maintaining a record of emails processed

Requirements

• Bachelor's Degree required
• Passion for client service
• Strong problem solving skills
• Willingness to learn with high ambition and drive
• Time management and organization skills
• Written and verbal communication skills
• Analytical mindset
• Willing to consent to prehire background check and drug screen

Corestaff powered by Swipejobs is a Women Owned company and an Equal Opportunity Employer. We believe we are best equipped to support our candidates and clients when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration.

$18.00 / hr